Regional Trainer Executive

WE’RE HIRING!

Regional Trainer Executive

📍 Location: East Java

ABOUT US:

Established in 2024 in Malang, Indonesia, PT Dua Pendekar Ayam is the powerhouse behind Dikichi — a bold fried chicken brand on a mission to serve high-quality, affordable fried chicken to the masses.

Our ambition? To become Indonesia’s No. 1 fried chicken brand and take it global.

At PT Dua Pendekar Ayam, culture is everything. We’re bold, fun, and impact-driven. Speed, resilience, agility, collaboration, and extreme ownership are not just values — they’re how we win. Here, people don’t just work. They grow, lead, and thrive.

ABOUT THE ROLE:

We’re looking for an experienced, people-oriented, and operationally minded Regional Trainer who understands that strong store leadership is the foundation of consistent operational performance in a growing F&B business.

This role is more than just delivering training sessions. You’ll be responsible for designing and implementing development programs for Assistant Store Managers (ASM) and Store Managers (SM), strengthening their leadership capabilities, people management, and operational excellence. From developing learning materials and conducting refreshment training to monitoring on-the-job application, you’ll ensure our store leaders are equipped to manage their teams and achieve business targets.

You’ll work closely with the Operations team and Management to identify development needs, build a strong talent pipeline, and prepare future store leaders for career advancement. If you have hands-on F&B operational experience, enjoy coaching people, and are passionate about developing leaders who can drive business performance, this role is for you.

WHAT YOU'LL DO:

• Design Leadership Development Programs – Develop and deliver structured training programs for Assistant Store Managers (ASM) and Store Managers (SM) based on business priorities and operational needs.
• Develop Training Materials & Modules – Create relevant learning materials, modules, presentations, and practical learning activities focused on leadership, people management, and operational management.
• Conduct Training & Refreshment Sessions – Facilitate regular training and refreshment sessions to maintain leadership competencies and ensure consistent implementation of company standards.
• Strengthen Store Leadership Capabilities – Coach and guide ASM and SM in team leadership, performance management, problem-solving, and effective daily store operations.
• Monitor Training Implementation – Conduct store visits, observe operational practices, and evaluate how training knowledge and skills are applied in the workplace.
• Evaluate Training Effectiveness – Assess training outcomes, identify competency gaps, and recommend follow-up coaching or development initiatives to improve performance.
• Provide Operational Support & Back-Up – Support store operations by stepping in for ASM or SM roles when required due to manpower shortages or specific operational circumstances.
• Build the Store Leadership Pipeline – Collaborate with Operations and Management to identify high-potential employees and develop talent pipelines for future ASM and SM positions.
• Support Operational Performance Improvement – Help store leaders understand key performance indicators, including sales performance, labor costs, food costs, waste, and other operational metrics.
• Analyze Store P&L Performance – Support the development of store leaders’ financial acumen by helping them understand Profit & Loss (P&L) reports, cost structures, variances, and opportunities to improve profitability.
• Collaborate Across Functions – Work closely with Operations, Learning & Development, and Management to align training initiatives with business objectives and operational standards.

YOU'RE A GREAT FIT IF YOU:

• Hold a Bachelor’s Degree (S1) in any major.
• Have 2–5 years of experience in the F&B industry, with a strong understanding of restaurant operations.
• Have previous experience as a Store Manager, Area Manager, or Regional Manager in the F&B industry.
• Have hands-on experience managing store operations, leading teams, and achieving operational targets.
• Understand leadership development, people management, performance coaching, and operational training.
• Have a good understanding of Profit & Loss (P&L) analysis, including sales, food costs, labor costs, operational expenses, and store profitability.
• Are proficient in Microsoft Excel, Word, and PowerPoint.
• Have strong presentation, facilitation, coaching, and communication skills.
• Are analytical and able to translate operational performance gaps into practical training solutions.
• Are proactive, adaptable, and comfortable working with multiple stores and cross-functional teams.
• Are willing to travel to various outlets and provide operational support when required.
• Experience in developing store leadership programs, succession planning, or talent development is an advantage.

WHY THIS ROLE MATTERS:

As Dikichi continues to grow and expand its restaurant network, developing capable and consistent store leaders becomes increasingly important. Strong ASM and SM capabilities help ensure that every outlet maintains operational standards, delivers great customer experiences, and achieves its business targets.

As a Regional Trainer, you’ll play a key role in preparing current and future store leaders to manage people, operations, and business performance effectively. Your work will help bridge the gap between training and real operational execution, ensuring that learning translates into measurable improvements at the store level.

This is an opportunity to shape the next generation of Dikichi leaders and build a stronger, more capable operational team to support our continued growth.