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Smoke Shop

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12 days ago

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Important information


Contract type:

Permanent

Salary:

Up to $29,120 / year

Location:

Henrico, VA 23294, USA

Work mode:

Onsite

Published on:

15 October 2026

What they need


Job Overview

We are seeking a dynamic and friendly Register to join our vibrant hospitality team! As a key point of contact for our guests, you will be responsible for efficiently managing restaurant reservations, providing exceptional guest services, and ensuring smooth table management. Your energetic approach and excellent communication skills will help create memorable dining experiences. This paid position offers an exciting opportunity to develop your hospitality expertise while working in a fast-paced, guest-focused environment.

Duties

  • Manage restaurant reservation systems, including booking, confirming, and modifying reservations using platforms such as Aloha POS or Micros POS.
  • Greet guests warmly upon arrival, assist with seating arrangements, and manage waitlists to optimize table turnover.
  • Handle guest inquiries via phone and in person with professionalism, demonstrating excellent phone etiquette and communication skills.
  • Coordinate with the host/hostess team to ensure seamless guest flow and timely seating.
  • Maintain accurate records of reservations, guest preferences, and special requests using restaurant table management systems.
  • Support food safety standards by adhering to proper procedures when handling guest information and transactions.
  • Assist in processing payments through POS systems while ensuring accuracy with basic math skills.

Qualifications

  • Prior experience as a host/hostess or in food service is highly preferred.
  • Strong knowledge of restaurant reservation management and familiarity with restaurant table management systems such as Aloha POS or Micros POS.
  • Excellent customer service skills with the ability to communicate clearly and professionally both over the phone and face-to-face.
  • Demonstrated organizational skills to manage reservations efficiently and handle multiple tasks simultaneously.
  • Basic math proficiency for processing payments accurately.
  • Knowledge of food safety standards and hospitality best practices.
  • Experience with POS systems is a plus, especially Aloha POS or Micros POS.
  • Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.

Join us as a Register and become an essential part of creating welcoming atmospheres where every guest feels valued! Your enthusiasm, organization, and dedication will help us deliver outstanding service that keeps guests coming back!

Pay: Up to $14.00 per hour

Work Location: In person

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