Registered Manager

REGISTERED MANAGER

Organisation: Bkind Care
Location: Leeds
Salary: £30,000–£40,000 per annum
Responsible to: Director

1. Qualifications

Essential

• Relevant qualification in Health and Social Care, Management or a related subject, or demonstrable equivalent experience.
• Appropriate training in safeguarding adults.
• Knowledge of medication management.
• Knowledge of health and safety requirements within a care environment.
• Evidence of continuing professional development.

Desirable

• Level 4 or Level 5 Diploma in Leadership and Management for Adult Care.
• Previous Registered Manager qualification or equivalent management training.
• Training in mental capacity, MCA and DoLS.
• Training in infection prevention and control.
• Moving and handling training.
• First Aid qualification.

2. Experience

Essential

• Previous experience working in health or social care.
• Previous management or senior supervisory experience.
• Experience managing care staff.
• Experience of care planning and risk assessment.
• Experience dealing with safeguarding concerns.
• Experience monitoring the quality of care.
• Experience handling complaints and incidents.
• Experience working with service users, families and external professionals.

Desirable

• Previous experience as a CQC Registered Manager.
• Experience managing a domiciliary/home-care service.
• Experience preparing for or supporting a CQC inspection.
• Experience with recruitment and staff retention.
• Experience managing budgets and resources.
• Experience using electronic care-management systems.

3. Knowledge

The successful candidate should demonstrate a good working knowledge of:

• CQC regulations and expectations.
• Safeguarding adults.
• Person-centred care.
• Mental Capacity Act.
• Equality, diversity and human rights.
• Medication management.
• Health and safety.
• Infection prevention and control.
• Risk assessment and risk management.
• Care planning and review processes.
• Complaints and incident management.
• Recruitment and employment procedures.
• Confidentiality and data protection.
• Quality assurance and continuous improvement.

4. Leadership and Management Skills

The successful candidate must be able to:

• Lead and motivate a diverse care team.
• Communicate clearly and professionally.
• Delegate effectively.
• Manage staff performance.
• Address poor performance and conduct appropriately.
• Conduct effective supervision and appraisals.
• Manage conflict.
• Make sound decisions under pressure.
• Prioritise competing demands.
• Maintain professional boundaries.
• Promote a positive workplace culture.
• Take responsibility and accountability for decisions.

5. Care Quality

The Registered Manager must demonstrate the ability to:

• Ensure people receive safe and person-centred care.
• Ensure care plans accurately reflect individual needs.
• Ensure risk assessments are completed and regularly reviewed.
• Monitor medication practices.
• Investigate incidents and complaints.
• Identify areas for improvement.
• Carry out regular audits.
• Develop and monitor improvement plans.
• Ensure lessons are learned from incidents and complaints.
• Promote dignity, privacy, independence and choice.

6. Safeguarding

The candidate must:

• Understand their responsibilities in relation to safeguarding adults.
• Recognise different forms of abuse and neglect.
• Know when and how to escalate safeguarding concerns.
• Understand the importance of accurate documentation.
• Work effectively with local authorities and other professionals.
• Ensure staff understand their safeguarding responsibilities.

7. Communication

The successful candidate should be able to communicate effectively with:

• Service users.
• Families and representatives.
• Care workers.
• Senior management.
• Social workers.
• GPs and healthcare professionals.
• Local authorities.
• Commissioners.
• CQC and other regulatory bodies.

They must be able to produce clear, accurate and professional written records.

8. Personal Qualities

The successful candidate should be:

• Compassionate.
• Honest.
• Reliable.
• Approachable.
• Organised.
• Professional.
• Resilient.
• Accountable.
• Fair and consistent.
• Respectful.
• Confident.
• A good listener.
• Committed to person-centred care.
• Committed to continuous improvement.

9. CQC Suitability

The candidate must be able to demonstrate that they have the appropriate qualifications, competence, skills and experience to manage the regulated service.

They must be willing to complete all required CQC registration processes and provide the necessary information and evidence to support their application.

10. Pre-Employment Requirements

Appointment will be subject to satisfactory completion of:

• Identity verification.
• Right-to-work checks.
• Enhanced DBS check where required.
• Employment references.
• Verification of qualifications.
• Full employment history.
• Explanation of significant employment gaps.
• Relevant CQC documentation.
• Other checks required by the organisation or regulatory framework.

11. Assessment Criteria

Candidates will be assessed against the following areas:

Area Weighting

Social care experience

Management and leadership

CQC/regulatory knowledge

Safeguarding

Quality assurance

Care planning and risk manage

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Work Location: In person