Registered Manager

The Registered Manager is responsible for the overall management and oversight of all services delivered by Hadet Healthcare. This includes ensuring compliance with all relevant regulatory requirements, delivering safe and person-centred care, maintaining quality standards, and leading teams effectively.

The post holder will work closely with the Directors and will be expected to maintain regular oversight of all locations through scheduled visits, team meetings, and external professional engagement, with a focus on service improvement and enhancing the company’s CQC rating.

Key Responsibilities

Leadership & Service Oversight

• Oversee and manage the day-to-day operations of all care and support services.
• Provide leadership to service teams, ensuring delivery of high-quality and person-centred support.
• Schedule and carry out regular visits to services to assess quality, staff performance, client wellbeing, and compliance.
• Organise and attend regular staff team meetings to ensure effective communication and team cohesion.
• Organise and attend external professional meetings with stakeholders including commissioners, health professionals, and safeguarding teams.
• Provide regular service updates, performance reports, and risk assessments to the Directors.

Regulatory Compliance & Quality Assurance

• Ensure all services are compliant with Care Quality Commission (CQC) requirements and actively work to improve the organisation’s CQC rating.
• Lead on CQC inspections and internal audits, ensuring that action plans are followed through and improvements are sustained.
• Review and update policies, procedures, and operational documents to reflect best practice and current legislation.

Safeguarding & Risk Management

• Act as the Designated Safeguarding Lead for the organisation.
• Ensure all safeguarding concerns are reported, investigated, and responded to appropriately.
• Maintain up-to-date and person-specific risk assessments across all services.
• Promote a culture of safety, accountability, and continuous improvement.

Staff Leadership & Development

• Oversee staff recruitment, onboarding, training, supervision, and performance management.
• Ensure that all team members receive appropriate training and regular supervisions and appraisals.
• Foster a positive working environment that encourages staff development, recognition, and retention.

Client-Focused Service Delivery

• Ensure that all care and support plans are personalised, outcomes-based, and regularly reviewed.
• Promote independence, dignity, choice, and inclusion for all service users.
• Monitor and evaluate service delivery to ensure a consistently high standard of care.

Business Development & Partnership

• Support the organisation in identifying new service opportunities and maintaining good relationships with local authorities, funders, and external agencies.
• Represent the organisation professionally at meetings and networking opportunities.

Finance & Resource Management

• Oversee service-level budgets and ensure effective use of resources.
• Liaise with finance colleagues to support accurate billing, payroll, and funding processes.

Health & Safety & Data Governance

• Ensure compliance with health and safety legislation and organisational procedures.
• Conduct regular audits, checks, and risk reviews.
• Ensure all records and data are managed in line with GDPR and internal confidentiality protocols.

Schedule

• Monday to Friday (core working hours)
• Occasional weekend work and on-call duties depending on service needs
• Regular visits to services across the region are required

Job Types: Full-time, Permanent

Pay: £37,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Experience:

• Healthcare: 2 years (preferred)
• Team management: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person