Registered Manager

Are you an experienced Care Manager and looking for an employer that focuses on people as the most important thing and genuinely cares and builds close relationships with their customers? If so, this could be the perfect role for you!

What will you be doing as a Care Manager:

You will be overseeing and working in the heart of a team, running the day-to-day operations of the offices of a company that is still growing, ensuring compliance with all governing body requirements and legislation relevant to the service. Your duties will include:

Working closely with senior management to coordinate the development of a high quality private domiciliary service

Acting as the Registered Manager, managing the regulated activity for the office

Promoting the highest standards of service with a focus on person centred care

Managing the process of client acquisition from initial contact to conversion

Carrying out planning and conduct risk assessments

Ensuring successful operation of quality control systems and performing quality assurance visits for clients

Reviewing and improving processes

Managing complaints and incidents, carrying out investigations and using those findings to initiate improvements

Ensuring relevant reports are forwarded to relevant bodies

Networking in the local community and via digital media to raise awareness of the service

Providing inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels

Dealing with HR including recruitment, training and disciplinary issues with advice from the HR Provider

We would Love to hear from you if you have the following skills and experience:

Strong experience in a similar Care Manager role with recent experience dealing with domiciliary care.

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent

CQC registered (or Can Register)

Proven experience in leading, training and managing a team to provide high quality domiciliary care services

Excellent knowledge and understanding of compliance and legislative requirements of the care regulations

A current driving licence and your own transport

Genuinely cares about people, both customers and staff .

Pay: £35,000.00-£40,000.00 per year

Work Location: In person