Registered Nurse – Recall

Broome Regional Aboriginal Medical Service (BRAMS) is an Aboriginal Community Controlled Health Service which has been caring for the Broome community for more than 40 years. BRAMS provides comprehensive, holistic, and culturally responsive primary health care and community services to Aboriginal people living in Broome.

In addition to primary health care, BRAMS is an approved aged care and NDIS provider and delivers a range of community services that support the health and wellbeing of Aboriginal people and their families. Services are designed to be person-centred, culturally safe, and responsive to the needs of individuals across the life course.

Our vision is Healthy People ~ Strong Community ~ Bright Future.

Our mission is to provide holistic and culturally responsive health and wellbeing services for Aboriginal and Torres Strait Islander people. That means making our Mob healthy.

Our Model of Care reflects our collective commitment to delivering high-quality, comprehensive health care and promoting wellness for Aboriginal people. All BRAMS services are guided by this model, and all employees are expected to work in accordance with its principles. A visual of the Model of Care is shown below, highlighting its key features.

The Registered Nurse – Recall is responsible for managing the clinic recall and reminder system as part of the BRAMS multidisciplinary primary health care team. The role ensures that Aboriginal and Torres Strait Islander consumers are identified, contacted, and supported to attend scheduled care, so that no consumer is lost to follow-up.

The role focuses on maintaining accurate recall and reminder data within MMEx, running recall reports, and coordinating follow-up across chronic disease reviews, 715 Aboriginal health checks, immunisations, cancer screening, care plan reviews, and pathology results. The position works closely with General Practitioners, Aboriginal Health Practitioners, Aboriginal Enrolled Nurses, and reception and clinical staff to ensure recalls are actioned and consumers receive timely, culturally safe care.

All care is delivered in line with the BRAMS Model of Care and Quality Care Framework, supporting care that is person-centred, connected, culturally responsive, right way and safe.

Essential

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse.

• Ability to deliver culturally safe, trauma-informed care to Aboriginal and Torres Strait Islander people and their families.

• Demonstrated experience managing recall and reminder systems, or comparable clinical follow-up and coordination processes.

• Sound knowledge of chronic disease management, 715 Aboriginal health checks, immunisation schedules, and cancer screening.

• Proven ability to work accurately with clinical information systems and registers, including maintaining data quality and generating recall and reminder reports.

• Strong communication and interpersonal skills, with the ability to build trust and rapport with families and community members.

• Experience working within a multidisciplinary or primary health care team.

• Competence in clinical procedures within scope, including pathology collection, immunisation, medication administration, and infection prevention.

• Ability to work within clinical guidelines, organisational frameworks, and accreditation requirements.

• Must hold and maintain a current Australian issued Driver's Licence.

Personal Attributes

• Compassionate, respectful, and committed to supporting the community.

• Organised, reliable, and capable of managing competing priorities.

• Meticulous attention to detail and accuracy in clinical data and documentation.

• Collaborative, flexible, and responsive within a multidisciplinary environment.

• Positive role model who contributes to a supportive and culturally safe workplace.

Desirable

• Experience working in an Aboriginal Community Controlled Health Service or remote community.

• Experience using MMEx or a comparable clinical information system, and quality systems such as LOGIQC.

• Qualifications in Public Health or Chronic Disease Management.