Registrar

About the role

To lead and oversee the Registry and academic administration functions of KPJ Healthcare College Penang, ensuring effective management of student records, admissions, registration, examinations, academic documentation, graduation, and related academic services. The Registrar is responsible for ensuring that academic administration and institutional processes are conducted efficiently, accurately, and in compliance with applicable MQA, MOHE, statutory, regulatory, and institutional requirements. The role also serves as a key coordination point between the College, KPJ Healthcare University, academic schools, students, regulatory bodies, and relevant internal departments.

Key responsibilities

• Lead and manage the day-to-day operations of the Registry and academic administration functions
• Oversee student admission, registration, enrolment, withdrawal, deferment, programme transfer and related academic processes
• Ensure accurate and timely maintenance of student academic records and databases
• Oversee the issuance of offer letters, student confirmation letters, transcripts, certificates and other official academic documents
• Coordinate and oversee the planning and administration of examinations, assessments and results processing
• Ensure examination processes are conducted in accordance with approved academic policies and procedures
• Coordinate graduation-related academic administration and student eligibility verification
• Prepare regular reports on student enrolment, retention, progression, completion, examination results and other academic indicators
• Develop, review and improve policies, SOPs and work processes relating to academic administration
• Lead, supervise and develop Registry staff to ensure effective delivery of services

About you

• Ensure confidentiality, accuracy and integrity of student and academic information
• Ensure Registry operations comply with relevant MQA, MOHE, statutory and institutional requirements
• Maintain proper documentation and evidence required for accreditation, audit and compliance exercises
• Monitor changes in regulatory and academic administration requirements and recommend appropriate process improvements
• Ensure compliance with approved academic policies, procedures and governance requirements
• Provide professional advice and guidance to staff and students on academic administrative matters