Friendly House Massachusetts
Registration & Administration Associate (Part-Time)
2 months ago
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Important information
Contract type:
Part time
Salary:
$37,440 – $41,600 / year
Location:
Worcester, MA, USA
Work mode:
Onsite
Published on:
9 September 2026
What they need
Description:
The Youth Department Registration & Administrative Associate manages registration, payment processing, and intake for all Youth Department programs, maintains grant-related files and financial reporting, manages department social media, and provides general administrative support to the Youth Services Division.
- Manage registrations for all Youth Department programs, including intake of new families and assisting families through the registration process.
- Respond to phone calls and walk-ins with registration-related questions, providing information and assistance directly.
- Track and report on registration numbers and enrollment trends to the Assistant Director on a regular basis.
- Work collaboratively with Program Coordinators to support recruitment efforts and share registration data that informs outreach.
- Process registration payments and maintain accurate, up-to-date payment records across all forms of payment.
- Manage the processing and payment of referral vouchers.
- Prepare monthly income, spending, and grant-related financial reports, and participate in monthly meetings with the Business Office to review this information.
- Order and maintain program supplies, materials, and office equipment.
- Manage social media posts for all Youth Department programs, posting a minimum of twice per week.
- Organize and maintain all department files, records, and reports. Including grant-related documentation, demographic data, and files relating to program participants, operations, and activities.
- Extract and compile demographic information for grant reporting and funder documentation as needed.
- Maintain a confidential atmosphere for staff and clients.
- Provide outreach to community and families/youth regarding events.
- Assist in coordinating numerous events throughout the year.
- Provide support to Youth Services management
- Performs other related duties as assigned by management.
Requirements:
- High school diploma or general education degree (GED)
- Excellent attention to detail
- Experience with Microsoft Office and Google Drive
- Bi-lingual (Spanish); highly preferrable
- EEC Essentials Training; highly preferrable
Part-time; minimum of 3 days per week, 15 hours biweekly. Must be available to work some evenings and weekends to support tournaments, field trips, cultural/program events, and other department activities.
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