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Registration & Administration Associate (Part-Time)

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Onsite

Registration & Administration Associate (Part-Time)

Friendly House Massachusetts

Registration & Administration Associate (Part-Time)

2 months ago

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Important information


Contract type:

Part time

Salary:

$37,440 – $41,600 / year

Location:

Worcester, MA, USA

Work mode:

Onsite

Published on:

9 September 2026

What they need


Description:

The Youth Department Registration & Administrative Associate manages registration, payment processing, and intake for all Youth Department programs, maintains grant-related files and financial reporting, manages department social media, and provides general administrative support to the Youth Services Division.

  • Manage registrations for all Youth Department programs, including intake of new families and assisting families through the registration process.
  • Respond to phone calls and walk-ins with registration-related questions, providing information and assistance directly.
  • Track and report on registration numbers and enrollment trends to the Assistant Director on a regular basis.
  • Work collaboratively with Program Coordinators to support recruitment efforts and share registration data that informs outreach.
  • Process registration payments and maintain accurate, up-to-date payment records across all forms of payment.
  • Manage the processing and payment of referral vouchers.
  • Prepare monthly income, spending, and grant-related financial reports, and participate in monthly meetings with the Business Office to review this information.
  • Order and maintain program supplies, materials, and office equipment.
  • Manage social media posts for all Youth Department programs, posting a minimum of twice per week.
  • Organize and maintain all department files, records, and reports. Including grant-related documentation, demographic data, and files relating to program participants, operations, and activities.
  • Extract and compile demographic information for grant reporting and funder documentation as needed.
  • Maintain a confidential atmosphere for staff and clients.
  • Provide outreach to community and families/youth regarding events.
  • Assist in coordinating numerous events throughout the year.
  • Provide support to Youth Services management
  • Performs other related duties as assigned by management.

Requirements:

  • High school diploma or general education degree (GED)
  • Excellent attention to detail
  • Experience with Microsoft Office and Google Drive
  • Bi-lingual (Spanish); highly preferrable
  • EEC Essentials Training; highly preferrable

Part-time; minimum of 3 days per week, 15 hours biweekly. Must be available to work some evenings and weekends to support tournaments, field trips, cultural/program events, and other department activities.

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