Registration Coordinator

Important:

• We will ONLY look at applications done through email, with resume, cover letter and 3 references. WE WON'T LOOK APPLICATIONS DONE ON INDEED.

Email to apply: [email protected]

• We will only consider applications from inside Canada.

JOB SUMMARY

The mission of the Briercrest Academic Services office is to provide excellent student support and service to all Briercrest students in the areas of academic advising, registration, financial services, records, and general academic information. Prompt and courteous responses to all inquiries whether in person or via phone or email is vital in accomplishing the mission of Academic Services.

The Academic Services office is an environment with many administrative functions and needs. The Registration Coordinator plays an essential role in the ongoing activities of the office. This is a role which involves working closely with all personnel in Academic Services as well as Briercrest students both on and off campus. This position is a critical link in assuring quality student service.

The Registration Coordinator will handle registration process for all students in Briercrest College and Seminary. This individual is the primary contact for students regarding questions related to registration processes and policies as they relate to Briercrest Live and other registration mechanisms used. This position functions as the “nerve centre” of all we do pertaining to course registration for all Briercrest College and Seminary students.

SCHEDULE AND HOURS

40h/w

QUALIFICATIONS

• A solid understanding of higher education philosophy, practice, and process, especially as it relates to BCS
• Proven administrative skill and computer literacy – MS Office proficiency is required
• Strong interpersonal skills to be able to build key relationships within the institution and with our constituents
• Proven ability to communicate well verbally and in written form
• Ability to handle interruptions and to work efficiently in times of peak activity
• Ability to perform a wide variety of office tasks and complete projects tasks autonomously
• Good organizational skills and the ability to work well in a team environment

DESIRED OUTCOMES AND ACTIVITIES

• Course registrations process is effective and timely
• Student success in registering for classes via Briercrest Live
• Accurate in data and in attention to detail
• Clear communication – especially concerning academic policy, information on the web, answering questions
• Customer service is consistent and effective
• Continuous improvement evidenced in areas of responsibility
• Contributes to the office team and the institutional team; enjoys being a team member
• Course web registration for undergraduate, graduate, and online education
• Primary lead in undergraduate, graduate, and BEAM development, student file management, academic manager data, and ongoing data management
• Administrative processes related to registration (i.e. billing reports, tuition/fee adjustments/policy, data entry related to fees)
• Supports in the degree audit and graduation processes
• Manages and produces the academic calendars and program sheets
• Schedules course timetables for undergraduate schedules
• Maintain student records, including the evaluation and application of transfer credit for incoming students
• Distributes official Briercrest transcripts
• Problem solves and provides administrative support for Canvas
• Direct and filter incoming phone calls, emails, and traffic to appropriate resources
• Filter student requests and advising questions regarding course selection and programs
• Manage the Academic Services Inbox in MS Outlook.
• Organizing and maintaining accurate data for archival purposes
• General administrative office duties to support other areas in department including data entry and other academic related items
• Other duties as assigned by the supervisor

TEAM RELATIONSHIPS

• This person will function as part of the Academic Services team
• This individual will report to the Registrar

APPLICATIONS

Applicants should submit a cover letter, résumé/CV, names of three references and any specified documents by email to the Human Resources office at [email protected].

All employees of Briercrest College and Seminary are required to sign and adhere to our Institutional Covenant: https://tinyurl.com/briercrestcovenant

Job Type: Full-time

Work Location: In person