Registrations Administrator

We are looking for a highly organised, professional and detail-oriented Registration Administrator to join our busy sales office. The successful candidate will play an important role in supporting our sales team, preparing accurate agreements, ensuring compliance with company procedures and assisting with contract-related queries.

This position requires someone who takes pride in their work, pays exceptional attention to detail and can perform efficiently in a fast-paced, target-driven sales environment.

Key Responsibilities

• Generate, prepare and verify client agreements, ensuring all information is accurate, complete and compliant with company requirements.
• Develop and maintain a thorough understanding of company products, contractual terms, rules and procedures.
• Assist sales consultants and management with contract-related questions, product rules, agreement requirements and administrative queries.
• Handle client correspondence professionally, providing clear and accurate information regarding agreements and contractual matters.
• Liaise effectively with sales, management, accounts and other relevant departments to resolve queries and ensure smooth administrative processes.
• Maintain accurate records, organise documentation and ensure all required paperwork is correctly completed and processed.
• Take initiative in identifying and resolving administrative challenges while following company policies and escalation procedures.
• Handle sensitive client information responsibly and maintain high standards of integrity and professionalism.
• Ensure office supplies and materials are available and well organised.

Minimum Requirements

• Fluent in English and Afrikaans, both written and spoken.
• Excellent verbal and written communication skills.
• Excellent computer literacy, particularly Microsoft Office (Word, Excel and Outlook).
• Strong administrative and organisational skills.
• Exceptional attention to detail and accuracy.
• Own reliable transport.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills and the ability to use initiative.
• Excellent work ethic, reliability and accountability.
• Ability to work independently while contributing positively to a team.
• Willingness to learn, follow procedures and continuously improve product and contract knowledge.

Advantageous Experience

• Previous experience in sales administration, contract administration or a similar position.
• Experience working with agreements, contractual documentation or compliance procedures.

Training Provided

Full training will be provided on our products, agreements, company systems and procedures.

Please note that reference checks will form part of the recruitment process.

Work Location: In person