Registry Agent

Job Summary
We are seeking a registry agent to join our fast-pace office. A registry agent is responsible for assisting customers with various government services, including motor vehicle registration, corporate registry, land titles, personal property searches, vital statistics, and Alberta Health Care applications. This role requires someone who is mature, good with customers, has attention to detail, strong customer service skills, can work in high-stress situations, willing to work some Saturday's and the ability to work efficiently with government databases.

Responsibilities

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Communicate effectively with clients over the phone and through various communication channels.
• Perform data entry tasks accurately to maintain up-to-date records.
• Utilize phone etiquette to ensure a professional interaction with customers.
• Comply with government processes and documentation.
• Maintain a positive attitude while working in a fast-paced environment.

Skills

• Proficient in data entry with a keen eye for detail.
• Strong customer service skills with a focus on professional client interactions with sensitive information.
• Excellent communication skills, both verbal and written, to effectively interact with diverse clientele.
• Demonstrated phone etiquette skills for professional interactions.
• Ability to analyze information quickly and provide solutions based on customer needs.

Join our team as an Agent and contribute to creating positive experiences for our customers.

Pay: From $18.00 per hour

Benefits:

• Wellness program

Flexible language requirement:

• French not required

Work Location: In person