Rehab Scheduling Representative

**Schedule: Full time, days**

Main Function

• Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
• Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
• Coordinates schedules with other departments to meet the needs and expectations of the customer.
• Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
• Patient demographic information is validated prior to patient receiving service.
• This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
• Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications

• Secretarial experience with strong organizational skills required. Medical background is desired.
• Education** :
• High School Diploma or GED required. Associates Degree preferred.
• Medical terminology desired. ICD-10/CPT coding experience strongly desired.
• Experience** :
• 2 to 3 years of previous secretary/clerical medical office experience desired.
• 2 to 3 years healthcare services scheduling experience preferred.
• Pay Range:** $18.34 - $22.00
• Starting Range:** Based on Experience
• _Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply_**