Relationship Banker I - FT

Company Overview

County National Bank was founded in 1934 as community bank and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence.

Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Relationship Banker I for our ON-SITE location in Jonesville, MI.

JOB SUMMARY

A Relationship Banker I position is responsible for providing an outstanding client experience as the first point of contact for our clients. Relationship Banker I is responsible for handling routine financial transactions with accuracy and efficiency while recognizing needs-based selling opportunities to enhance the Bank’s relationship with the client.

KEY RESPONSIBILITIES

• Provide an exceptional client experience by completing requests which may include deposits, withdrawals, payments, check cashing, and other routine requests

• Develop knowledge of Bank products and services in order to better assist clients and refer them to other areas of the Bank as appropriate

• Respond to client inquiries in a timely manner and resolve basic account questions

• Respects and maintains strict confidentiality of all information acquired while performing job tasks

• Verify client identity to ensure compliance with bank policy and procedure

• Maintain an orderly work area and balance cash drawer at the end of each shift; report any discrepancy

• Maintains regular, on-time attendance.

• Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.

• Performs other various duties as assigned.

QUALIFICATIONS

Required:

• High School Diploma or equivalent

Preferred:

• Previous experience as a Relationship Banker I or commensurate banking experience

SKILLS

• Passion for exceeding client expectations

• Excellent interpersonal skills with a cooperative approach to working with others

• Ability to communicate clearly and professionally both verbally and in writing

• Ability to work in a fast-paced environment and positively adapt to routine changes

• Professional, friendly, and calm demeanor

• Ability to explain banking products and procedures clearly

• High attention to detail with the ability to process transactions accurately and efficiently

• Basic math aptitude with the ability to handle cash and balance

• Adherence to all procedures including security and confidentiality standards

• Proficient with computers and ability to lean proprietary software

Work Environment

This position is an on-site position located in our Jonesville, MI location. May require occasional travel to other branch locations, as needed.

Physical Requirements

• Ability to sit and/or stand for long periods of time

• Ability to use your fingers to grasp, move, or assemble small objects like coins, checks, etc.

• Ability to see difference between colors, shades, and brightness to identify checks, bills, and other documents

• Comfort with using a phone, fax, or other devices for calls, document sharing, and communication

• Ability to push, lift, or pull objects up to 50 pounds