Relationship Dynamics Ambassador

Bilingual proficiency in English and Spanish SCOPE OF WORK Relationship Dynamics Ambassadors proactively serve and support our Operations Team in delivering on our Cornerstone of Reliable Resources, Reliable Outcomes, Reliable Insights, and our Genuine Care for People. As part of the Relationship Dynamics Team, the Ambassador will embody all of these with a high priority on our Genuine Care for People. Aligning with our strong company vision, strategic plan, and outstanding supervision. The Relationship Dynamics Ambassador consistently focuses on three guiding principles in every location, on every jobsite, with every employee we engage: Providing CARE as we demonstrate and influence a high level of Genuine Care for People, CONNECTING our valuable employees to the essential resources they need to help them stay focused and equipped for life situations and the important work in front of them, and COACHING our workforce through personal growth opportunities and their career development.

Position Responsibilities

• Ability to build and develop strong foundational relationships among our supervision. Consistently seeks alignment and unity in the mission and strategy of Gaylor Electric
• Instills inspiration and encouragement in employees. Finds ways to instill positivity, sharing vision, building confidence, delivering healthy challenges, while recognizing high performers
• Collaborates with supervision through job site transitions. As labor needs for jobs wind down and others ramp up, the Relationship Dynamic Ambassador help ensures employees stay informed, inspired, and engaged through the process
• Demonstrates a high level of discernment and decision-making ability. Interacts with employees and collaborates with other corporate departments to determine the appropriate course of action. Needs to have the strong sense of teamwork to collaborate with other Gaylor Electric departments
• Consistently present and available on jobsites. Schedules intentional travel to various jobsites and locations each week to engage and be present with employees on a personal level, taking reliable follow up communication notes and delivers on specific action items
• Assists with training and certifications. Works closely with Education Team and jobsite supervision to keep certifications and annual training up to date, as well as encouraging additional training to further employees’ knowledge, skills, and abilities
• Provides coaching and mentoring. To be the best place to work in the world and continue to be The Highest Performing Contractor of Excellence, efficiency, project delivery, and the overall leadership capacity of people must improve. Ambassadors serve as mentors in helping guide potential leaders along a career pathway that fits their particular skillset and abilities
• Ability to observe, evaluate, and provide insights on employee-to-customer relationships

Qualifications

• Bilingual proficiency in English and Spanish
• Willingness and ability to travel up to 40%
• Strong interpersonal, communication, and relationship-building skills
• Proven ability to coach, mentor, and influence others
• High level of professionalism, discretion, and sound judgement
• Ability to work cross-functionally and collaboratively
• Experience in construction, field operations, or workforce development environments preferred

EDUCATION

• High school graduate or equivalent is preferred