Relationship Management Associate

ConnectFor is looking to hire an Associate to manage relationships with NGOs/Volunteers and to oversee the day-to-day operations of the organization. ConnectFor (www.connectfor.org) is based out of Mumbai. We are a lean team of like-minded people who want to instill the spirit of volunteerism in society and create meaning and value for our stakeholders. In the 6 years that we have been operational in this space, we have a network of 40000+ volunteers and over 500 NGO partners on our platform. We are operational in all metro cities of India.

Roles and responsibilities:

The Associate will be responsible for all of the following functions:

Managing the day-to-day operations which include -

• Relationship management to maintain long term association with NGOs and volunteers
• On boarding NGOs as per ConnectFor’s internal due diligence.
• Coordinate with NGOs and get volunteering opportunities and projects.
• Fulfilling volunteer requirements from non-profits and matching volunteers to the right opportunities
• Maintaining and building strategic collaborations with volunteer groups, colleges, clubs, etc for volunteering engagements.
• Ideating and executing different volunteer projects with different groups.
• Research and outreach to universities, rotaracts, and other volunteer groups.
• Assist in planning and conducting volunteering events (on ground and virtual)
• Assisting the operations team with other ad-hoc requirements

Skills Required-

• 1 year of prior experience in relationship management, client/customer support /tele calling
• Well versed with Excel & Google sheet
• Data analysis skills
• Applicants must be self-motivated, and able to take initiative while working independently
• Proficient in English
• Process oriented and fast learner
• Passionate about the social sector
• Keen to work with a young team of like minded individuals.

Skills Preferred:

• Exceptional customer service, active listening, and verbal and written communication skills
• Strong time management and decision making skills.
• Adaptability and accountability.
• Knowledge of the current scenarios in the development sector
• Fluency in multiple languages
• Fresh graduates students with fluency in English can also apply to this role

Work Hours - The Associate will be expected to work 40 hours a week, Monday – Friday from 9.30 am - 5.30 pm and any other day during events.

Associates will receive 30 days of paid leave annually.

Please note - Laptop in a working condition and great internet connectivity is required for this role.

Fresher who wants to start their career, we are offering internship for them.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Work from home

Work Location: In person