Relationship Manager (Associate / Associate Director)

About Us

KBC Bank Hong Kong provides commercial banking services to companies in Hong Kong. As part of the KBC Group headquartered in Brussels, we leverage our expertise and resources to deliver value-added solutions to clients through KBC’s market-leading networks across Belgium and Central Europe.

Our commercial banking unit in Hong Kong specializes in managing KBC Group relationships both within and outside Belgium and Central & Eastern Europe (CEE). We also offer a specialized platform for companies in Hong Kong conducting business with Belgium and CEE.

We are looking for an enthusiastic and self-motivating talent to join our team as a Relationship Manager.

The Relationship Manager is responsible for managing and developing a portfolio of corporate clients from the home market (Belgium) within the foreign branch. Operating as part of a team of Relationship Managers, the role focuses on delivering comprehensive corporate banking solutions (payments, e-banking, trade finance, treasury and all kind of credit related products) while maintaining strong alignment with the bank’s home-market strategy and risk framework.

The role involves originating, structuring, and maintaining credit and ancillary banking relationships with Belgian corporate clients operating internationally, ensuring consistent service delivery across jurisdictions. The Relationship Manager acts as the primary point of contact for clients, coordinating closely with product specialists, credit teams, and relevant stakeholders in both the branch and head office.

Key Responsibilities:

Client & Business Development

·       Client Relationship Management: Develop and maintain long-term relationships with home-market corporate clients, acting as a trusted advisor on financing, liquidity, and transaction banking solutions.

·       Business Development: Proactively identify and originate new business opportunities within the home-market client base, aligned with the Bank’s strategic priorities.

·       Cross-border Coordination: Ensure effective collaboration between the foreign branch and Head Office, maintaining alignment on client strategy, risk appetite, and coverage model.

Credit & Risk Management

·       Credit Ownership: Structure, negotiate, and manage credit facilities, ensuring robust risk monitoring and full compliance with internal policies and regulatory requirements.

·       Portfolio Monitoring: Continuously monitor the financial performance and risk profile of clients, identifying early warning signals and implementing appropriate mitigation actions.

Team Contribution

·       Provide support and back-up to team members as required to ensure consistent, high-quality client service and achievement of overall business objectives.

·       Actively share relevant information, insights, and best practices for the benefit of the team.

Support to Management

·       Contribute, where required, to reporting on business development activities, client portfolios, and overall performance.

·       Undertake additional ad hoc responsibilities as assigned by Management.

Group Values & Standards

·       Embed and actively promote the KBC PEARL culture in day-to-day activities.

·       Apply the KBC RM Standard, with a strong focus on:

o   Client centricity

o   Accessibility (“being close to the client”)

o   Solution-driven thinking (“being smart”)

o   Personalised service tailored to client needs

o   Proactive advisory and value-adding insights

o   Ownership and accountability in delivering solutions

Sustainability

·       Act as a sustainability advocate, supporting the Bank’s strategic transition towards a more sustainable future and promoting awareness among clients and colleagues.

Requirements:

·     University degree, with experience in Trade Financing and Commercial Lending. Requires broad knowledge of the principles of commercial credit and the bank's lending policies and standards;

·     Sound track record of handling European-based corporates and their overseas subsidiaries in Greater China Region in close collaboration with GRMs;

·     At least 5 years strong relationship management experience in corporate or commercial banking business of major international or  European Banks;

·     Capable to originate new opportunities by developing a business development strategy, prioritizing prospecting efforts and the initiation of marketing initiatives;

·     Capable to manage a sizable existing portfolio of borrowing and non-borrowing corporate customers in tailor-made and portfolio management approaches; Sophisticated skillsets & knowledges in credit analysis and financial/business/ESG risk assessments, and can demonstrate strong ability of risk assessment in sales context;

·     Sound and all-rounded knowledges of major commercial banking products including but not limited to working capital, trade finance, cash pooling, guarantee, treasury, e-banking; Strong sense of customer centricity and provide timely and responsive advices/ solutions to his/her corporate customers in professional ways;

·     Strong data literacy and digital mindset, with the ability to leverage data analytics and modern tools (including AI-enabled solutions such as Microsoft Copilot) to enhance client insights, improve efficiency in credit analysis and reporting, and support informed decision-making;

·     Good communicator with strong interpersonal & presentation skills, and can work tactfully with all stakeholders internally and externally in implementing the Bank's strategies;

·     Candidate who is able to speak Dutch will have an added advantage.

We regret to inform that only shortlisted candidates will be notified. If you have what it takes please send your resume to [email protected]