Relationship Manager- Broking

Company: Alankit
Position: Relationship Manager Broking
Department: Broking / Capital Markets
Experience: 1–5 years
Employment Type: Full-Time
Location: Chennai/ Manipur/ Goa/ Ahmedabad/ Bhubaneshwar
Reports To: Branch Manager / Business Head

Job Summary

We are looking for a dynamic and target-oriented Relationship Manager – Broking to acquire new clients, manage existing customer relationships, and drive revenue through broking and investment products.

The candidate will be responsible for building a strong client base, understanding clients’ investment and trading requirements, providing product information, and increasing trading activity, revenue, and client engagement.

Key Responsibilities

• Acquire new clients for demat, trading, and investment accounts through direct sales, references, lead generation, and market outreach.
• Manage and strengthen relationships with existing clients and increase client retention.
• Understand clients’ financial objectives, investment preferences, and risk appetite.
• Generate business through equity trading, derivatives, mutual funds, IPOs, bonds, and other investment products offered by the company.
• Encourage clients to actively use trading and investment platforms.
• Increase client activation, trading volumes, brokerage revenue, and overall wallet share.
• Provide clients with information regarding market developments, investment opportunities, IPOs, mutual funds, and other relevant products.
• Coordinate with research/advisory teams and communicate relevant market insights to clients.
• Conduct regular client calls and meetings to understand requirements and identify business opportunities.
• Generate referrals from existing clients and develop a strong prospect pipeline.
• Cross-sell and up-sell financial products based on customer requirements and suitability.
• Assist clients with account opening, KYC, documentation, transaction-related queries, and platform-related issues.
• Coordinate with internal operations, dealing, customer service, and compliance teams for smooth client servicing.
• Maintain accurate records of leads, client interactions, sales activities, and business performance.
• Ensure all client dealings and product communication comply with applicable regulatory and company guidelines.
• Achieve monthly and quarterly targets related to client acquisition, activation, brokerage, revenue, and product sales.

Products / Areas

The Relationship Manager will be responsible for business across:

• Equity Cash Market
• Futures & Options (F&O)
• Intraday Trading
• IPOs
• Mutual Funds
• Bonds / Fixed Income
• Demat & Trading Accounts
• Other Capital Market and Investment Products

Candidate Profile

• Graduate/Postgraduate in Finance, Commerce, Business Administration, or a related field.
• 1–5 years of experience in stock broking, wealth management, financial services, banking, or investment distribution.
• Good understanding of equity markets, trading, Demat accounts, F&O, mutual funds, IPOs, and investment products.
• Experience in client acquisition and relationship management will be preferred.
• Strong communication, negotiation, and sales skills.
• Target-oriented and comfortable working in a performance-driven environment.
• Ability to build relationships with retail, affluent, and HNI clients.
• Existing client network will be an advantage.
• NISM certifications relevant to the role will be preferred.

Key Performance Indicators (KPIs)

• New client acquisition
• Demat & trading account opening
• Client activation
• Brokerage/revenue generation
• Trading volume
• Equity and F&O business
• Mutual Fund/IPO/Bond sales
• Client retention
• Cross-selling and product penetration
• Referral generation
• Achievement of monthly and quarterly targets

Ideal Candidate

The ideal candidate should be a strong sales and relationship professional with a passion for capital markets, capable of converting prospects into active trading/investment clients and building long-term relationships while consistently achieving business targets.