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Relationship Manager - Business Banking Group

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Onsite

Relationship Manager - Business Banking Group

CSB Bank

Relationship Manager - Business Banking Group

7 months ago

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Important information


Contract type:

Permanent

Location:

Surat, Gujarat, India

Work mode:

Onsite

Published on:

13 October 2026

What they need


Job highlights

  • Qualifications: Graduate / Post Graduate .
  • Experience: 10 to 20 years

i. Manage existing relationship of BBG Customers
ii. Managing especially high value clients and ensure stickiness over a longer period of time through enhanced engagement
iii. Acquire new relationship in the defined business segment
iii. To increase asset book of Bank
iv. To increase/maximize revenue of Bank more than regular RM
v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP.

Qualifications: Graduate/Post Graduate

Experience: 10 to 20 years

  • Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP
  • Focus on high-value SME clients to ensure long-term engagement and retention
  • Target EEG businesses with turnovers between 25crore to 100 crore
  • Maintain average acquisition ticket size of 10 Crs
  • Revenue generation target (2-2.5% of disbursement)
  • Increase the asset book & fee income through higher processing fees & enhanced product offerings
  • Leverage branch networks and other channels to source new business
  • Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow
  • Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention
  • Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships.

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