CSB Bank
Relationship Manager - Business Banking Group
7 months ago
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Important information
Contract type:
Permanent
Location:
Surat, Gujarat, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Job highlights
- Qualifications: Graduate / Post Graduate .
- Experience: 10 to 20 years
i. Manage existing relationship of BBG Customers
ii. Managing especially high value clients and ensure stickiness over a longer period of time through enhanced engagement
iii. Acquire new relationship in the defined business segment
iii. To increase asset book of Bank
iv. To increase/maximize revenue of Bank more than regular RM
v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP.
Qualifications: Graduate/Post Graduate
Experience: 10 to 20 years
- Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP
- Focus on high-value SME clients to ensure long-term engagement and retention
- Target EEG businesses with turnovers between 25crore to 100 crore
- Maintain average acquisition ticket size of 10 Crs
- Revenue generation target (2-2.5% of disbursement)
- Increase the asset book & fee income through higher processing fees & enhanced product offerings
- Leverage branch networks and other channels to source new business
- Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow
- Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention
- Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships.
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