Relationship Manager

Relationship Manager

Location: Kolkata, West Bengal
Travel: Across West Bengal
Job Type: Full-Time
Industry: Client Relationship / Business Development

Job Summary

We are hiring a smart, confident, and proactive Relationship Manager based in Kolkata. The candidate will be responsible for maintaining strong relationships with Government and Private Sector clients, conducting regular client visits, handling customer queries, following up on outstanding payments, and identifying opportunities for business growth.

The role requires excellent communication and interpersonal skills, a professional personality, and willingness to travel extensively across West Bengal.

Key Responsibilities

• Meet Government and Private Sector clients and build strong professional relationships.
• Conduct regular client visits across assigned locations in West Bengal.
• Share company brochures, product information, and service offerings with clients.
• Understand client requirements, queries, and concerns and provide appropriate support.
• Follow up professionally with clients for timely recovery of outstanding payments and dues.
• Coordinate with internal teams to ensure quick resolution of client issues.
• Maintain accurate records and reports of client visits, payment follow-ups, and service feedback.
• Monitor client satisfaction and maintain long-term business relationships.
• Support client retention and identify new business opportunities through relationship building.
• Provide regular updates to management regarding client interactions, market feedback, and business opportunities.

Required Skills and Qualifications

• Graduate in any stream or Diploma/B.Tech.
• Diploma/B.Tech in Electronics or Electrical will be preferred.
• Excellent spoken and written communication skills.
• Smart, confident, and presentable personality.
• Strong customer-handling and problem-solving abilities.
• Good interpersonal, negotiation, and follow-up skills.
• Ability to build and maintain professional relationships with clients.
• Comfortable with regular travel across West Bengal.
• Basic knowledge of MS Office, including Word, Excel, and PowerPoint.
• Proactive approach with the ability to work independently and coordinate with internal teams.

Benefits

• Competitive salary.
• Provident Fund (PF).
• ESIC, if applicable.
• Travel allowance, as applicable.
• Career growth and promotion opportunities.
• Professional training and development.

Ideal Candidate

The ideal candidate should be confident, well-presented, and comfortable interacting with Government and Private Sector clients. Candidates who enjoy field work, client interaction, relationship management, negotiation, and business development will be well suited for this role.

How to Apply

Interested candidates can apply through Indeed. Shortlisted candidates will be contacted for the next steps in the selection process.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person