Relationship Manager

About the role
This is a hands-on commercial relationship role with responsibility for managing and growing a diverse portfolio of clients across government, private and public sector organisations.

Reporting to the Managing Director, you’ll take ownership of client relationships from initial engagement through to delivery and follow-up. You’ll become a trusted point of contact for your clients, understanding their businesses, anticipating what’s coming next and ensuring the wider team continues to deliver against their expectations.

Importantly, this isn’t simply an account management role. You’ll have a clear commercial focus, identifying and converting new opportunities, expanding existing accounts and driving growth through repeat work, referrals and broader uptake of services.

What you’ll bring
We’re looking for someone with strong experience across relationship management, sales, stakeholder engagement or account leadership who knows how to build credibility quickly and turn strong relationships into commercial opportunities.

You’ll be confident engaging with clients at all levels, commercially aware and naturally proactive. You’ll understand how to navigate different decision-making structures, manage multiple accounts and keep on top of pipelines, bids and future opportunities.

Strong follow-through is important. You’ll be someone who stays close to both the client and delivery, ensuring commitments are met and opportunities don’t fall through the cracks.

The opportunityThis is a great opportunity for a commercially minded relationship professional who enjoys being out in the market, developing trusted client partnerships and seeing those relationships translate into tangible business growth.
You’ll join an established organisation with a strong market presence and have the opportunity to work across a varied client portfolio while playing a meaningful role in its continued growth.

The role is based at the Petone head office, with some travel required.

Please apply with a tailored CV and a cover letter outlining your keys skills against the requirements of the role.