Relationship Manager

Job Description – Relationship Manager

We are looking for a proactive and customer-focused Relationship Manager to build strong client relationships, understand customer requirements, and support business growth.

Key Responsibilities

• Build and maintain long-term relationships with existing and potential clients.
• Understand customers’ requirements and recommend suitable products or services.
• Generate leads through calls, referrals, networking, and field visits.
• Conduct regular follow-ups and convert prospective leads into customers.
• Achieve assigned sales and revenue targets.
• Handle customer queries, concerns, and service-related issues professionally.
• Coordinate with internal teams to ensure smooth service delivery.
• Identify opportunities for cross-selling and upselling.
• Maintain accurate customer records and update the CRM regularly.
• Prepare and share daily, weekly, and monthly performance reports.
• Monitor customer satisfaction and take steps to improve retention.

Required Skills

• Strong communication and interpersonal skills
• Client relationship management
• Sales and negotiation skills
• Lead generation and follow-up
• Customer service and problem-solving
• Target-oriented approach
• CRM and Microsoft Office knowledge
• Time management and coordination

Eligibility

• Education: Bachelor’s degree in Business Administration, Marketing, Finance, or a related field
• Experience: 1–4 years in relationship management, sales, customer service, banking, insurance, or a related role
• Freshers with strong communication and sales skills may also be considered.

Preferred Candidate

• Confident and presentable personality
• Comfortable working with sales targets
• Capable of handling multiple clients
• Willing to travel or conduct field visits, if required
• Ability to communicate in English and Hindi

Pay: ₹30,000.00 - ₹400,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person