Relationship Manager

Relationship Manager

(Business Development, SME Loans)

Responsibilities

• Identify and pursue potential SME clients (lead generation).
• Meet or exceed sales and relationship development targets.
• Upsell or cross-sell products and services based on client needs.
• Develop account plans and client strategies.
• Ensure a smooth onboarding process and excellent first experience.
• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact between the client and the company.
• Understand client needs, goals, and business operations.
• Conduct regular reviews of client accounts and usage.
• Handle client concerns or complaints effectively and efficiently.
• Coordinate with internal teams to resolve issues and provide support.

Requirements

• Bachelor’s degree, preferably in Business, Finance or Accounting
• Strong interpersonal and communication skills
• Sales and negotiation abilities
• Customer service mindset
• Problem-solving and conflict resolution
• Attention to detail
• Knowledge of relevant industry or sector
• The corporate rank and remuneration will be commensurate with the candidate’s qualification and experience

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data ( Third Party Personal Data ) for the purpose stated in this Notice ( Third Party Consent ). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third-Party Consent.