Relationship Manager

Company: JAMS Creative Marketing Solutions
Location: Sultanpur, New Delhi
Job Type: Full-time | On-site
Experience: 1–3 years
Industry: Digital Marketing / Advertising

About the Role

JAMS Creative Marketing Solutions is looking for a Relationship Manager – Digital Marketing Services to join our team. The ideal candidate will be responsible for developing new business opportunities, building strong client relationships, understanding business requirements, and presenting suitable digital marketing solutions.

This role is ideal for someone who is confident in communication, comfortable speaking with business owners and decision-makers, and has a good understanding of digital marketing services.

Key Responsibilities

• Identify and connect with potential clients interested in digital marketing services.
• Generate leads through calls, LinkedIn, email, networking, referrals, and other channels.
• Understand client requirements, business goals, target audience, and marketing challenges.
• Explain and pitch JAMS' digital marketing services, including Social Media Marketing, SEO, Performance Marketing, Website Development, Branding, Content Marketing, and Lead Generation.
• Prepare and present proposals, quotations, and service packages to prospective clients.
• Conduct follow-ups with prospects and convert qualified leads into clients.
• Build and maintain strong, long-term relationships with existing and potential clients.
• Coordinate with the internal creative, social media, SEO, performance marketing, and development teams to ensure smooth execution.
• Maintain regular communication with clients and keep them updated on project progress.
• Handle client queries, requirements, and concerns professionally.
• Track leads, follow-ups, meetings, proposals, and conversions.
• Achieve monthly business development and revenue targets.
• Stay updated with digital marketing trends, industry developments, and competitor offerings.

Requirements

• 1–3 years of experience in client servicing, business development, sales, relationship management, or digital marketing.
• Good understanding of digital marketing services and social media platforms.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation, and follow-up skills.
• Ability to understand client requirements and recommend suitable solutions.
• Confident in communicating with business owners, founders, and senior decision-makers.
• Target-oriented and comfortable with sales and business development.
• Good organizational and client management skills.
• Proficiency in English and Hindi.

Good to Have

• Previous experience working in a digital marketing agency.
• Existing business/client network.
• Experience selling SEO, social media marketing, Meta Ads, Google Ads, website development, or branding services.
• Experience with CRM tools and lead management.

What We Offer

• Opportunity to work with clients across different industries.
• Exposure to complete digital marketing solutions.
• Performance-based growth opportunities.
• Collaborative and creative work environment.
• Opportunity to build strong expertise in digital marketing and client management.

If you are confident, proactive, good at building relationships, and enjoy converting conversations into business opportunities, we'd love to hear from you.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person