Relationship Manager (Gold Appraiser)

Role & responsibilities

Preferred candidate profile

Job Title: Relationship Manager Gold Appraiser

Company: Rupeek Fintech Pvt. Ltd.

Location: Pune, Maharashtra

Experience: 1 to 5 years (Gold Loan / Banking / NBFC preferred)

Employment Type: Full-time, Permanent

About the Role

We are looking for a trustworthy and customer-focused Relationship Manager Gold Appraiser to join our team in Pune. In this role, you will meet customers, evaluate gold jewelry purity, handle loan documentation, and ensure a smooth, secure gold loan process.

Key Responsibilities

• Gold Valuation: Visit customer locations or partner branches to inspect, weigh, and test gold purity accurately using standard evaluation tools.
• Customer Support: Explain the gold loan process clearly to customers and solve their queries with transparency.
• Documentation & Process: Complete customer verification, process loan paperwork, and handle gold handovers securely according to company guidelines.
• Relationship Building: Provide a great service experience to encourage customer retention, renewals, and referrals.

What We Are Looking For

• Experience: Hands-on experience in gold testing, purity evaluation, and appraisal (prior work at Muthoot, Manappuram, IIFL, or banks is a strong plus).
• Vehicle & License: Must own a two-wheeler with a valid driving license for local movement across Pune.
• Communication Skills: Good local language (Marathi/Hindi) speaking skills to interact comfortably with customers.
• Integrity & Accuracy: Strong attention to detail and honest work ethics when handling high-value assets.

Perks & Benefits

• Fixed Salary + Attractive Monthly Incentives
• Travel Allowance (Fuel Reimbursement)
• Health & Life Insurance Cover
• Clear Career Growth Path in the BFSI / FinTech sector