Relationship Manager Gold loan

Roles and Responsibilities

• Manage relationships with existing customers to increase gold loan business and cross-sell other banking products.
• Identify new business opportunities through lead generation, networking, and market research.
• Conduct field visits to meet potential clients, understand their needs, and provide customized solutions.
• Collaborate with internal teams (e.g., operations) to resolve customer issues and ensure seamless service delivery.
• Develop strong understanding of customer profiles, preferences, and pain points to improve relationship management.