Relationship Manager - Mindanao

Major Function:

The position is accountable for overseeing performance of Commercial and Hospitality accounts around his/her assigned area. Oversees base accounts, special account management thru client negotiations and visitations.

The position also leads in planning, strategizing and executing relevant sales programs and directions that translate area business objectives. Directs efforts and coordinates on a strategic and tactical levels with his/her group head and other functions of the organization.

Specific Duties and Responsibilities:

The position reports to Business Group Head (VIS-MIN) within the organization. Outside the company, the position deals and coordinates primarily with business partners, and other related organizations.

SPECIFIC AREAS OF RESPONSIBILITY

• Developing, executing and monitoring monthly/quarterly/annual and strategic sales plans
• Manage sales performance in the area, delivering and exceeding sales targets.
• Developing and overseeing business in the area.
• Total Sales Portfolio Planning of the area.
• Develop and manage all business partners
• Identifying, reporting and maximizing business opportunities in assigned target markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Developing Annual/Quarterly/Monthly and Strategic Sales Plans

• Set annual/quarterly/monthly and strategic business goals including but not limited to volume, revenues, manpower, support and other operational requirements.
• Analyze sales industry and competitive landscape.
• Define sales strategy and tactics that are aligned with key corporate imperatives and support key business objectives.
• Determine long-term business needs, opportunities and risks and identify key initiatives.
• Present business plans to management and secure approvals.

Manage Sales Performance

• Monitor, analyze and report daily, weekly, monthly sales performance vs. goals.
• Recommend and execute necessary actions to address opportunities and risks affecting achievement of business goals.
• Define a regular sales coverage plan that supports market penetration targets.
• Ensure regular assessment, alignment of all resources required by the immediate.

Develop and manage relationships with customers and business partners

• Build and maintain a strong, long-lasting client relationship.
• Develop new business with existing clients and/or identify areas of improvement.
• Overseeing customer account management including negotiating contracts and agreements to maintain base accounts and maximize profits.
• Assist with challenging client request or issue escalations as needed.
• Build and maintain a strong, open and engaging relationship with internal business partners or departments within the organization.
• Build and maintain a strong, open, and engaging relationship with external business.

Identifying, reporting and maximizing business opportunities in key target markets

• Conduct regular environmental scan of assigned territories and identify key business opportunities, new business models and/or new channels that will benefit both short-term and long-term sales goals.
• Recommend appropriate initiatives and relevant programs.

Managing

• Maintain a climate that attracts, retains and motivates the account to upsell.

Position Qualifications:

• College Graduate, preferably with technical background courses/Marketing/Business Admin/
• With Sales Experience: Min of 1 year preferably B2B or B2C
• Can Manage an Account (Properties/C-Level)
• Fluent on English and Tagalog, regional dialect is a plus especially (Bisaya and Kapampangan)