Relationship Manager - NBFC

Roles and Responsibilities :

• Manage relationships with existing clients to ensure timely repayment of loans and maintain a high level of customer satisfaction.
• Process new business loan applications, conduct credit checks, and sanction loans within the designated timeframe.
• Coordinate with internal teams for disbursement of funds and resolve any issues that may arise during the process.
• Conduct telecalling sessions to follow up on overdue payments and provide guidance on loan servicing.

Job Requirements :

• 1-10 years of experience in MSME loan processing or related field.
• Strong understanding of business loan products, including disbursement procedures.
• Excellent relationship management skills with ability to build strong rapport with customers.
• Proficiency in telecalling software and tools.