Relationship Manager - Regulatory Compliance

Own relationships. Drive growth. Earn uncapped commission.

At LexisNexis, we're helping organisations navigate an increasingly complex regulatory landscape through market-leading compliance solutions. We're looking for a commercially minded Relationship Manager to join our high-performing team and manage an established portfolio of customers across Australia.

This is a relationship-driven role where you'll partner with customers, drive renewals, identify growth opportunities, and deliver exceptional customer outcomes. If you enjoy building trusted relationships and turning opportunities into results, we'd love to hear from you.

While the portfolio is established, this is not an account maintenance role. You'll bring a commercial mindset, proactively identify opportunities, influence stakeholders, and drive revenue growth through customer engagement and strategic account management.

What you'll do

• Manage and grow a portfolio of 90+ existing Regulatory Compliance customers
• Drive customer retention, renewals, and satisfaction
• Identify and convert upsell and cross-sell opportunities
• Conduct customer reviews and solution demonstrations
• Build strong stakeholder relationships internally and externally
• Maintain an accurate sales pipeline, forecasts, and CRM records

What we're looking for

• 3+ years' experience in Relationship Management, Account Management, Customer Success, or Sales
• Experience in SaaS, subscription, legal, compliance, or professional services environments
• Proven ability to achieve renewal and revenue targets
• Strong consultative selling and stakeholder management skills
• Commercially driven with a customer-first approach

Why join LexisNexis?

• Base salary + uncapped commission
• Established customer portfolio from day one
• Hybrid working | 2 days in office (Sydney, Melbourne or Brisbane locations)
• Birthday leave and volunteer leave
• Additional purchased leave options
• Learning and development opportunities
• Health, wellbeing, and insurance benefits
• Global discounts and employee perks

About Us

At LexisNexis, we're more than a legal and professional services company—we're a global team of innovators, problem-solvers, and industry experts helping customers make better decisions every day.

With 11,800 colleagues across 150+ countries, we're leveraging cutting-edge technology, including AI-powered solutions, to support legal, risk, and compliance professionals worldwide.

Our Regulatory Compliance team is made up of ambitious, customer-focused professionals who thrive on building relationships, delivering value, and celebrating success together. If you enjoy working with customers, uncovering growth opportunities, and being rewarded for your results, you'll fit right in.

Join a global leader in legal, regulatory, and compliance solutions and build a rewarding career with a business that's investing heavily in AI, innovation, and its people.