CSB BANK LTD
Relationship Manager| Gurugram
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
4 September 2026
What they need
This role involves providing support to the Non-Resident (NR) channel across all branches within the Zone.
The candidate will be responsible for assisting with product training, client onboarding, and offering continuous support to clients, branches, and various channels related to the NR portfolio.
Responsibilities
Achieve NR business objectives across the Zone by collaborating with Cluster/Segment Leaders to drive growth and acquisition.
Acquire NTB customers through referrals, alliances, networks, and branch partnerships, while guiding branch staff in end-to-end onboarding.
Support Segment RMs in NR acquisition and ETB portfolio management, generating forex income via FCNR forwards and cross-selling, and sharing insights on rates and products.
Maintain client relationships through mailers/calls, conduct training for staff and leaders to enhance product knowledge, and monitor key quality parameters like funding and account activation to improve portfolio performance.
Qualifications
Education Qualification: Graduate/ Post Graduate/ MBA
Min Exp: 5 years
Max Exp: 6 years
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