Relationship Manager| Malappuram

• This role involves providing support to the Non-Resident (NR) channel across all branches within the Zone.

• The candidate will be responsible for assisting with product training, client onboarding, and offering continuous support to clients, branches, and various channels related to the NR portfolio.

Responsibilities

• Achieve NR business objectives across the Zone by collaborating with Cluster/Segment Leaders to drive growth and acquisition.

• Acquire NTB customers through referrals, alliances, networks, and branch partnerships, while guiding branch staff in end-to-end onboarding.

• Support Segment RMs in NR acquisition and ETB portfolio management, generating forex income via FCNR forwards and cross-selling, and sharing insights on rates and products.

• Maintain client relationships through mailers/calls, conduct training for staff and leaders to enhance product knowledge, and monitor key quality parameters like funding and account activation to improve portfolio performance.

Qualifications

Education Qualification: Graduate/ Post Graduate/ MBA

Min Exp: 5 years

Max Exp: 6 years