Relationships Manager

Wild Chef is a proudly New Zealand-owned food manufacturer creating premium frozen food products for chefs, cafés, caterers, hotels and foodservice businesses across the country.

• Love food? Love people? This is the perfect role for someone who is a foody!
• Wild Chef are looking for someone who genuinely enjoys talking to people, building relationships and representing a brand they're proud of.
• This isn't a hard-selling sales job.  It's about becoming a trusted contact for their customers- keeping in touch, understanding their business, introducing new products and helping them find solutions that make their lives easier.

About the Role
Based in Keneperu, you'll spend most of your time connecting with customers by phone and email, building relationships with chefs, distributors and foodservice operators across New Zealand- focussing on the  Christchurch and less frequently, the wider South Island.

You'll maintain regular contact with existing customers, introduce new products, organise samples, support distributor representatives and help customers discover where Wild Chef products can add value to their menus.

Relationship building is at the heart of everything they do.
  
Throughout the year you'll also travel around New Zealand, visiting customers, attending trade shows and supporting distributor events. Travel typically involves about 60 days in the field a year, including travel during busy trade show periods. No two days are the same.

Representing Wild Chef at trade events, shows and tastings nationwide is shared by the team and planned in advance. 

What you’ll be doing:

• Build and maintain strong genuine relationships with distributors and end-users
• Keep in regular contact with customers by phone and follow up emails.
• Introduce new products and organise customer samples.
• Work alongside our Marketing and Product Development teams by sharing customer feedback and market insight- bringing customer feedback to life.
• Keep customer records and activity up to date in our CRM.
• Be an enthusiastic ambassador for the Wild Chef brand.

 
What You’ll Bring
You don't need to be a seasoned salesperson.
We're looking for someone with the right attitude, great communication skills and a genuine passion for building relationships.

• You’re a unique mix- equal parts strategic thinker, creative spark, and confident communicator who knows how to lead a conversation and make things happen
• A positive attitude with a great sense of humour- that’s not too precious
• You love talking to people and building rapport
• You gain trust from others- because they know you’re really listening
• You’ll bring energy, flair and a natural connection to every customer interaction
• You enjoy working independently while being part of a supportive team
• You take pride in following through on commitments
• Hospitality or foodservice experience- ideally with a chef or distributor background
• A genuine passion for food and the ability a speak chefs’ language

You will also need:

• A full, clean NZ driver’s license
• A high level of proficiency in Microsoft
• Ability and the self-discipline to maintain a CRM
• You must be in NZ and a resident to apply

What We Offer

• Salary from $70,000 to $75,000, depending on experience
• Ongoing training and development
• Room to grow - career development in a growing company
• Work with a brand that’s trusted by chefs and growing across New Zealand
• A supportive, down-to-earth team that genuinely enjoys what they do
• The opportunity to travel throughout New Zealand and work with some of the country's leading hospitality businesses

If you’re passionate about hospitality and food, and love building real connections- on the phone or in the field then we’d love to hear from you.

Apply now with your CV and a short cover letter telling us why you'd be a great fit for Wild Chef.
Please don’t use AI for your cover letter - we want to see personality and the real you!

Or for a confidential chat, contact Sarah Wilson on [022 155 6921](tel:022 155 6921).