Release Analyst

• Job ID: 11266BR
• Location: India (Remote)
• Work Setup: Remote
• Job Category: Consulting
• Posting Date: October 1, 2026

Release Management Administration

– Review / triage / tracking of all open tickets in JIRA

– Ticket review meeting with client

– Creation of release tickets per track / environment

– Managing weekly releases of different types, including collation of release components / files

– Raising / tracking service requests to the Deltek Cloud team

– Release reporting

– Maintenance of the environment register

– JIRA process ownership / configuration changes – workflows, fields, filters, etc.

– Fielding queries from the Deltek project team, Cloud team and client

– Cover for Release Manager’s duties (in their absence), including various client meetings

– 3 years’ experience in a Service or Release Management role

– ITIL certification – foundation required

– Excellent communication and written skills required

– Excellent Excel and data analysis skills required

– Good planning skills required (Resourcing, Planning, Forecasting, Opportunity Handling)

– Degree preferred

– Good knowledge of MS PowerPoint, MS Project and MS Visio preferred

– Good knowledge of JIRA preferred (Configuration, Data Handling, Tracking, Training)

– Basic Knowledge of utilising either Claude or Copilot