Release Manager

Role

Release Manager

Location

Pune

Experience

6 - 10 years

What awaits you / Job Profile

• Ensure smooth day-to-day operations and stability of business-critical applications.
• Act as the primary support contact for incidents, performance, and availability.
• Monitor systems, logs, and application health to detect and resolve issues early.
• Handle incident, problem, and change management including complex tickets.
• Collaborate with cross-functional teams for quick resolutions.
• Perform post-release validations and ensure system stability.
• Support data validation, environment readiness, and access management.
• Track KPIs and recurring issues to improve reliability.
• Contribute to continuous improvement and process optimization.
• Ensure business continuity during critical periods.

What should you bring along

• Experience in application support for critical systems.
• Strong understanding of ITIL processes (incident, problem, change).
• Ability to troubleshoot functional and technical issues.
• Basic knowledge of cloud, monitoring, and logging tools.
• Experience with deployments and configuration changes.
• Understanding of user roles and access management.
• Familiarity with APIs and data flows (XML/JSON).
• Experience with ticketing tools and SLA environments.
• Strong analytical and problem-solving skills.
• Good communication and documentation skills.

Must have technical skill

• Own end-to-end operational stability, availability, and performance of business-critical applications across production and non-production environments.
• Java/J2EE, Quarkus Frameworks, Microservices, Angular , PostgreSQL.
• L2/L3 Application Support Incident Management expertise.
• Monitoring tools experience (AWS CloudWatch, Dynatrace, Splunk, kibana, Shell Scripting).
• Strong log analysis and root cause identification skills.
• Experience in deployments, integrations, and environments.
• SQL, cloud basics, and SLA/SLO understanding.

Good to have technical skills

• Certifications (ITIL Foundation, ServiceNow).
• CI/CD and DevOps tools (Git).
• Automation/scripting (Python, Shell).
• Monitoring tools (Grafana, ELK stack).
• Experience in regulated environments.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.