Release Manager - Senior Associate

Role & responsibilities :

The Release Management Senior Associate leads enterprise and domainaligned release coordination within the IT Operations Program Delivery function. This role owns endtoend release planning, dependency management, and readiness governance across multiple technology teams. The Senior Associate operates independently and serves as an escalation point for release risks, conflicts, and readiness concerns.

• Enterprise & Domain Release Management

• Lead coordination of enterprisewide and domainaligned releases across product and technology teams.

• Own and govern release calendars, ensuring visibility, alignment, and conflict resolution.

• Facilitate release planning sessions to identify scope, sequencing, dependencies, and risks.

• Ensure releases comply with enterprise standards and regulatory constraints.

• Release Readiness & Risk Management

• Lead release readiness reviews, validating testing completion, approvals, and operational preparedness.

• Proactively identify and manage release risks, issues, and crossteam dependencies.

• Serve as an escalation point for release conflicts and readiness concerns.

• Coordinate postrelease reviews and track followup actions.

• Stakeholder Leadership & Communication

• Partner with program delivery leads, domain owners, QA, and operations teams to drive aligned release execution.

• Provide clear communication on release status, risks, and impacts to senior stakeholders.

• Support leadership forums with release insights and recommendations.

• Metrics, Reporting & Continuous Improvement

• Own release performance metrics including success rates, collisions, readiness, and postrelease stability.

• Analyze trends and drive improvements to release planning and coordination processes.

• Contribute to the development and refinement of release management standards and playbooks.

Skills

• Strong experience in Release Management, Program Delivery, or IT Operations.
• Handson experience with ServiceNow (Release and Change Management, ITSM workflows, reporting).
• Strong working knowledge of Azure DevOps (ADO) for backlog, work item, and release coordination.
• Solid understanding of SDLC, Agile, DevOps, and enterprise release governance practices.
• Proven ability to manage complex crossteam dependencies and timelines.
• Strong stakeholder management, communication and problemsolving skills.
• Experience operating in global or distributed delivery environments.

Grant Thornton INDUS (Full-Time Employee) Benefits:

• Insurance: Group Health, Accidental, and Term Life Insurance for employees (and dependents as applicable).
• Wellness: Employee Assistance Program, Corporate Health Plans, Gym (Bangalore), Wellness Webinars, Health months.
• Work-Life Balance: Hybrid work model, flexible work options for returning mothers.
• Parental Support: Maternity/Paternity leave, daycare facilities, flexible work arrangements.
• Mobility: Secondment opportunities, relocation benefits, internal job postings.
• Retirement: Provident Fund, Gratuity, Leave Encashment, National Pension Scheme.
• Additional Benefits: Womens security (night transport), home office setup allowance, certification reimbursements, meal cards, appreciation holidays, service awards.
• Learning: Multi-channel In-house learning platform, LinkedIn Learning, certification programs.

Join us at Grant Thornton INDUS and be part of a firm that values your growth, encourages innovation, and makes a positive impact on the community. We invite you to bring your own self empowering you with the flexibility, support, and opportunities from day one.