Reliability Manager

• Lead reliability strategy and team development at our new facility.
• Drive continuous improvement using RCM, TPM and Root Cause Analysis.
• Manage major vendor contracts and KPIs to maximise system uptime

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Construction is now well underway for our new Sydney Chilled and Fresh Distribution Center (SC&F). Located in **Eastern Creek NSW,**SC&F is the latest distribution centre being added to the Primary Connect Network. The 75,000sqm multi-story facility will transform our chilled and fresh operations in Sydney, ensuring we deliver exceptional freshness, quality and range to our customers

What you’ll do

• Develop and execute a comprehensive reliability maintenance strategy (predictive, preventive and corrective) alongside our third party maintenance providers.
• Oversee and administer the Residential Service Agreement, ensuring key vendors and equipment suppliers meet KPIs through active monitoring and weekly/monthly performance reviews.
• Lead, mentor and develop a dedicated onsite team fostering an environment of open communication and high performance.
• Spearhead asset performance initiatives, utilising Root Cause Analysis to eliminate recurring failures and chronic underperformance.
• Act as the subject matter expert for the broader operations team, guiding them on Total Productive Maintenance principles
• Partner with planning and operations teams to balance required downtime with store service levels, while actively contributing to R&M budgeting, forecasting and CapEx processes.

What you’ll bring

• Minimum of 5 years of experience in reliability engineering or maintenance management, ideally within automated distribution centers, logistics or advanced manufacturing environments.
• Robust knowledge of reliability engineering principles, including Reliability Centered Maintenance, Total Productive Maintenance, and Condition Based Monitoring.
• Proficiency with reliability software tools (such as CMMS or EAM) data analysis techniques and standard RCA methodologies.
• A proven track record of managing contractors, commercial service agreements and complex external vendor relationships

What you’ll experience

• An attractive remuneration package
• Team discounts across our range of Woolworths Group brands
• A global business with endless career possibilities
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency