Reliability Technician

About the Role

Are you a mechanically minded engineer who enjoys solving technical problems and working directly with customers?

As a Reliability Technician , you will help our customers improve the reliability and performance of their industrial equipment, with a focus on mechanical seals and associated systems. You will work closely with customer maintenance and engineering teams, providing hands-on technical support, investigating equipment failures, and recommending solutions to prevent recurring problems and reduce maintenance costs.

Combining practical engineering expertise with customer collaboration, you will support maintenance activities, plant surveys, commissioning, and equipment upgrades. You will also help customers identify opportunities to improve equipment performance, optimize inventory, and achieve their reliability objectives.

The role involves daily work at our customer's site in Százhalombatta, with occasional visits to our John Crane office in Törökbálint.

What You Will Do

• Perform maintenance activities and mechanical seal inspections at customer sites.
• Troubleshoot mechanical seal and rotating equipment problems, investigate failures, and identify root causes.
• Support commissioning and start-up activities to prevent recurring equipment failures.
• Conduct plant surveys, assess equipment performance, and document findings in ServiceMax.
• Review customer applications and recommend technical solutions to improve equipment reliability.
• Improve Mean Time Between Repairs (MTBR), reduce material costs, and optimize equipment performance.
• Identify opportunities for equipment upgrades, modifications, and reliability improvements.
• Deliver classroom and hands-on training to customer personnel.
• Support customers in developing seal standardization and inventory management programs.
• Help optimize inventory levels, replenish stock, and reduce inventory discrepancies.
• Collaborate with engineering teams on seal and component design, material selection, technical proposals, layouts, and installation drawings.
• Recommend and implement improvements to technical standards and procedures for seal components.
• Collect and analyze field performance data and share technical feedback with John Crane teams.
• Build strong customer relationships and collaborate with Customer Reliability Engineers (CREs), service teams, and sales representatives to achieve agreed reliability objectives.

What We Are Looking For

• A degree or equivalent qualification in Mechanical Engineering or a related technical field.
• Experience with rotating equipment, mechanical seals, pumps, or similar industrial equipment.
• Hands-on experience in maintenance, mechanical troubleshooting, field service, or equipment reliability.
• Strong analytical and problem-solving skills, including the ability to identify root causes and recommend practical solutions.
• A customer-oriented approach and confidence communicating technical information to customers and engineering professionals.
• The ability to work independently at customer sites and collaborate effectively with cross-functional teams.
• Good organizational skills and accurate technical documentation.
• A proactive mindset focused on continuous improvement, equipment reliability, and cost optimization.
• Good written and spoken English.
• Experience with ServiceMax or similar service management systems would be an advantage.

Working at John Crane

You will join an international engineering environment where technical expertise, equipment reliability, and customer partnerships are at the heart of what we do. This role offers the opportunity to combine hands-on engineering, technical troubleshooting, and direct customer interaction while helping industrial customers improve equipment performance and reduce maintenance costs.

The role involves working directly at customer facilities. Specific travel requirements and the assigned customer location will depend on the position.

Company Description

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Connect with us on LinkedIn: John Crane: LinkedIn