RELIEVER RECEPTIONIST

About the role

Polystar General Services Inc. is seeking a Reliever Receptionist to join our team on a full-time basis. Based in Makati City, Metro Manila, this role will provide crucial support to our reception operations, ensuring seamless communication and exceptional service delivery to our clients and visitors. As a Reliever Receptionist, you will cover reception duties during peak periods, scheduled days off, and leave periods, maintaining the professional image and efficient operations of our front-of-house services.

Key responsibilities

• Greet and welcome visitors, clients, and staff members in a professional and courteous manner
• Answer and direct incoming telephone calls to appropriate departments or personnel
• Manage the reception desk during scheduled relief periods, ensuring continuity of service
• Maintain an organised reception area and ensure cleanliness and tidiness of the front-of-house environment
• Log and distribute incoming mail and packages appropriately
• Perform data entry and administrative tasks as assigned, including scheduling appointments and maintaining records
• Provide administrative support to various departments on a relief basis
• Process visitor sign-in procedures and issue visitor passes in compliance with security protocols
• Handle enquiries and direct clients to the appropriate personnel or departments
• Assist with basic clerical duties including filing, photocopying, and document management

What we're looking for

• Proven experience working as a Receptionist or in a similar front-of-house administrative role
• Excellent communication skills, both written and verbal, with a professional demeanour
• Strong organisational and time-management abilities to manage multiple tasks effectively
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and reception management software
• Ability to work flexibly across varying shift schedules, including relief coverage
• Exceptional customer service orientation and interpersonal skills
• Attention to detail and accuracy in data entry and record keeping
• Professional telephone etiquette and the ability to handle calls with discretion
• Willingness to support multiple departments and adapt to changing priorities
• High school diploma or equivalent qualification required; additional administrative qualifications preferred

What we offer

At Polystar General Services Inc., we value our team members and are committed to providing a supportive work environment. We offer competitive remuneration, employment benefits in accordance with Philippine labour laws, and opportunities for professional development. Working with us provides exposure to a dynamic general services company and the opportunity to develop your administrative and customer service skills. We foster a collaborative team culture where every member contributes to our success.

About us

Polystar General Services Inc. is a professional general services provider committed to delivering excellence in administrative support, facilities management, and client services. With a strong reputation for reliability and professionalism, we support businesses across Metro Manila by providing high-quality personnel and services. Our team is dedicated to maintaining the highest standards of service delivery whilst fostering a positive and inclusive workplace culture.

Apply now

If you are an enthusiastic and professional individual ready to contribute to our reception team, we would like to hear from you. Please submit your application including your resume and a cover letter detailing your relevant experience in reception or administrative support roles.