Remote Admin and Production Coordinator

About Us

We are a well-established Australian promotional products and branding group with over 20 years of industry experience servicing corporate clients across Australia and internationally.

Our businesses specialise in promotional merchandise, corporate branding, uniforms & apparel, print solutions, custom sourcing, and import/export supply solutions.

We are expanding rapidly and are looking for a an Admin and Production Coordinator to join our growing remote Philippines team.

The Role

You will work directly with our Australian sales and operations teams to:

• New order processing, including samples.
• Respond to quote requests from clients.
• Coordinating orders with local &/or offshore suppliers.
• Ensure client orders are produced within the parameters of time, cost & quality. Then delivered to the client as per the terms of the sale contract.
• Provide production schedule reporting.
• Monitor the production phase for quality assurance and on time delivery.
• Work collaboratively & liaise with all stakeholders to ensure client expectations are exceeded.
• Ensure all accounts payable & receivable are finalised within agreed payment terms.
• Confirm & reconcile order costs, including freight to client. Including reporting discrepancies outside tolerances.
• Process invoices, record payments and track expenses.
• Keep financial records up to date, check for inaccuracies in invoices and handle queries on general accounts.
• Ensure records are transparent and accurate for banks, investors and government authorities.

·        Assist in website product uploading, ensuring all products are listed correctly.

• Other tasks that may be relevant, directly, or indirectly, to supporting the achievement of the company goals, mission and vision.

Requirements

• Minimum 2–3 years experience in promotional products sales, print sales, or corporate merchandise sales
• Excellent spoken and written English
• Strong sales confidence and communication skills
• Experience dealing with corporate clients
• Strong follow-up and relationship-building skills
• Able to work independently remotely
• Organised and target-driven

Highly Regarded

• Experience working with Australian companies
• Knowledge of promotional products industry suppliers
• Experience preparing quotations
• Experience with CRM systems
• Experience with branded apparel and uniforms
• Experience using Excel and Google Sheets

Salary Package

• Starting Salary:
  PHP 25,000 – PHP 30,000 per month

  PLUS:

• Performance incentives

• Career growth opportunities

• Long-term stable role

• Australian company exposure

Working Hours

• Full-time remote role
• Philippines based
• Must work Australian business hours
• Monday to Friday

Personality We Want

• Hungry to succeed
• Confident on calls and emails
• Fast learner
• Professional
• Organised
• Persistent with follow-ups
• Positive attitude
• Able to manage multiple projects simultaneously

Key Responsibilities

• Follow up leads and enquiries
• Prepare quotations
• Liaise with suppliers
• Assist Australian sales team
• Build long-term client relationships
• Coordinate artwork and order requirements
• Support project management and delivery coordination
• Help grow company sales revenue