Remote Administrative Professional Office Support

PulseMediaNL is seeking a dependable, organized, and detail-oriented Remote Administrative Professional Office Support to assist with daily administrative and business operations. This position is ideal for someone who is comfortable working independently, managing digital information, maintaining accurate records, communicating professionally, and supporting multiple administrative functions in a remote environment. The successful candidate will provide essential office support through data entry, document preparation, email management, scheduling, spreadsheet updates, digital filing, records management, and general administrative coordination.

The Administrative Professional Office Support will help ensure routine administrative activities are completed accurately, professionally, and on time. The role involves maintaining business records, processing documents, updating spreadsheets and databases, managing correspondence, organizing digital files, coordinating schedules, monitoring administrative requests, and assisting internal teams with day-to-day operational needs.

Candidates with previous administrative experience are welcome to apply. Entry-level candidates with strong computer skills, attention to detail, communication abilities, and a willingness to learn are also encouraged.

Key Responsibilities

Administrative & Office Support

• Provide day-to-day administrative assistance to supervisors and internal teams.
• Complete routine clerical and office-support assignments.
• Process forms, documents, requests, and internal correspondence.
• Maintain administrative trackers, logs, lists, and task records.
• Prepare basic reports, summaries, and business documents.
• Monitor outstanding administrative tasks and deadlines.
• Retrieve information and documentation for authorized team members.
• Coordinate routine administrative activities.
• Follow up on pending requests when necessary.
• Assist with special administrative projects as assigned.

Data Entry & Records Management

• Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.
• Create new records and update existing information.
• Transfer information from forms, emails, documents, and other authorized sources.
• Review entered information for accuracy and completeness.
• Identify missing, duplicate, outdated, or inconsistent records.
• Correct routine errors according to established procedures.
• Maintain accurate and organized business records.
• Assist with database cleanup and record-maintenance activities.

Email & Correspondence

• Monitor assigned administrative inboxes and communication channels.
• Review incoming correspondence and identify required actions.
• Respond to routine administrative inquiries when authorized.
• Forward requests to the appropriate department or employee.
• Draft basic professional correspondence.
• Proofread outgoing communications for accuracy and professionalism.
• Maintain organized email folders and communication records.
• Follow up on outstanding correspondence when assigned.

Document Preparation & Processing

• Prepare, format, edit, and organize routine business documents.
• Assist with letters, forms, reports, memos, and administrative materials.
• Review documents for accuracy and completeness.
• Proofread documents for spelling, grammar, and formatting.
• Update existing templates and documents as instructed.
• Upload and store completed documents appropriately.
• Maintain proper document versions.
• Assist with document indexing and archiving.

Spreadsheet & Database Support

• Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.
• Update administrative trackers and data lists.
• Sort, filter, categorize, and organize information.
• Review spreadsheets for errors or missing information.
• Maintain consistent formatting.
• Prepare simple data summaries when requested.
• Support routine record verification and database maintenance.

Digital File Management

• Maintain organized electronic filing systems.
• Upload, rename, categorize, and archive digital documents.
• Follow established file-naming conventions.
• Store files in designated folders and systems.
• Maintain organized shared drives and cloud-based workspaces.
• Retrieve documents for authorized employees.
• Identify duplicate, outdated, or incorrectly filed records.
• Assist with digital file cleanup and archiving.

Desired Candidate Profile

• High school diploma, secondary school qualification, GED, or equivalent.
• Basic to intermediate computer proficiency.
• Strong organizational and time-management skills.
• Good written and verbal communication abilities.
• Strong attention to detail and accuracy.
• Good typing and keyboard skills.
• Ability to work with email, spreadsheets, documents, and online systems.
• Ability to follow written and verbal instructions.
• Ability to manage multiple administrative responsibilities.
• Ability to maintain organized records and files.
• Ability to work independently with limited supervision.
• Responsible approach to confidential information.

Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.

Preferred Qualifications

Experience or familiarity with the following is advantageous:

• Microsoft Word, Excel, and Outlook
• Google Docs, Sheets, Drive, Gmail, and Calendar
• CRM or database systems
• Digital document-management platforms
• Cloud-based business applications
• Virtual meeting platforms
• Task-management applications

Training may be provided for PulseMediaNL-specific systems and procedures.