Remote Business Development Representative (BDR)

Role Overview
The Application Coordinator plays a critical role in driving student enrollment by owning the earliest and most important touchpoints in the applicant journey. This is a high-speed, high-accountability role focused on immediate outreach, application completion, and re-engagement of lost opportunities. You will be responsible for ensuring every prospective student is contacted quickly, guided effectively, and given a world-class first impression of Western Welding Academy.

Core Responsibilities
Immediate Applicant Outreach: Call every new application within 5 minutes of submission during business hours. Speed and
professionalism are essential to maximizing connection and conversion rates.

Recover Incomplete Applications: Proactively contact all applicants who have not completed 100% of their application. Identify
barriers, answer questions, and guide them to completion.

Re-Engage Closed Lost Opportunities: Call and follow up with all closed lost opportunities to understand objections, address concerns, and
reopen qualified candidates when possible.

High-Volume Calling & Follow-Up: Execute consistent, high-volume outbound call activity with disciplined follow-up across all lead
stages.

CRM Management (HubSpot): Accurately log all calls, notes, outcomes, and next steps in HubSpot. Maintain clean, up-to-date records and task queues.

Qualify & Route Prospects: Assess applicant fit and readiness, then hand off qualified candidates to Enrollment Advisors for next
steps.

Deliver Exceptional First Impressions: Represent Western Welding Academy with energy, professionalism, and a student-first mindset in every interaction.

Continuous Improvement: Provide feedback on scripts, objections, and process improvements to increase conversion rates and efficiency.

Qualifications
3+ years of experience in inside sales, BDR/SDR roles, or high-volume outbound calling (preferred)
Strong phone presence and communication skills
Highly organized with strong follow-up discipline
Comfortable working in a metrics-driven, performance-based environment
Experience with HubSpot or similar CRM preferred
Competitive, driven, and results-oriented
Ability to move fast and manage multiple conversations simultaneously
High school diploma or equivalent required

Success Metrics
100% of new applications contacted within 5 minutes
High contact and completion rates on incomplete applications
Consistent re-engagement of closed lost opportunities
Daily/weekly call activity targets met or exceeded
Accurate and complete CRM data
Contribution to increased student starts and enrollment growth