Remote Consultation Associate

About the Role
We are adding a full-time remote associate to call warm leads and guide enrollments into life and health plans. Each contact requested information already, so your opening line is easy. You review choices, answer questions, and finish paperwork.

Follow-through carries this job, since many families decide after a second conversation. Reliability and organized callbacks matter more than polish. Anyone who lets tasks slip will struggle, though coaching and warm leads make the path clear. Your earnings grow with the enrollments you complete, and steady weeks add up. Training runs from the beginning, so a benefits background is optional.

In This Role

• Send required forms and confirm they arrived safely.
• Verify banking details carefully so approvals move without delay.
• Point out savings opportunities when a better fit exists.
• Recheck earlier applications and clear whatever is still incomplete.
• Summarize what was agreed before ending any conversation.
• Text a reminder ahead of a scheduled callback.

Who This Suits

• Able to explain complicated things using very simple words.
• Dependable about start times, breaks, and scheduled commitments.
• Self-directed, since nobody watches over your shoulder all day.
• Curious about how benefits work and eager to learn.
• Warm, genuine tone that puts nervous callers at ease.
• Careful with details, because small errors delay applications.

What We Provide

• Direct access to leadership without layers of approval.
• Written playbooks covering the common questions families raise.
• No commuting, parking costs, or wasted hours in traffic.
• Company software handles scheduling so nothing falls through cracks.
• Teammates nearby on video whenever something puzzling comes up.
• Refresher sessions each quarter to keep knowledge current.

Pay: $67,000.00 - $87,000.00 per year

Benefits:

• Work from home

Work Location: Remote