Remote Customer Care & Sales Agent (Entry Level | No Cold Calling | Training Provided)

About the Delaney Agency

The Delaney Agency is a life insurance and financial services agency based in Asheville, North Carolina. We help families protect their income, their homes and the people they love, and we develop the people who join us into leaders.

No cold calling. No door knocking. You'll work only with individuals who have already asked for help.

About the Role

This is a client-first sales role. The people you speak with have already shown interest in coverage. Your job is to listen, answer their questions clearly and help them choose what's right for their family. All work is remote, by phone or Zoom, and backed by training, mentorship and a step-by-step process.

Responsibilities

• Follow up with people who requested information

• Meet clients by phone or Zoom

• Explain coverage options in plain language and help clients apply

• Keep in touch with clients over time

• Join weekly training and coaching sessions

Qualifications

• Experience in customer service, teaching, healthcare, retail, hospitality or sales is helpful, not required

• Clear, friendly communication on the phone and on video

• Comfortable using a computer and simple online tools

• Organized, dependable and coachable

Requirements

• A reliable phone, computer and internet connection

• Willing to get a state life insurance license (course and exam fees are yours; we guide you through each step)

• Authorized to work in the U.S. and able to pass a background check

What We Offer

• Remote work with flexible hours

• Training, one-on-one mentorship and weekly coaching

• Client tools and back-office support

• A leadership track for those who want to build a team

Pay

• 1099 independent contractor, paid 100% on commission

• An entry-level sale typically pays $600 to $800, based on current carrier contracts

• Full-time agents average 3 to 7 sales a week

• Agents buy their own leads; we'll show you how to budget for them

Figures are averages for active agents. Earnings aren't guaranteed.