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Remote Customer Service Agent

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Remote Customer Service Agent

Sunnyside Solutions

Remote Customer Service Agent

Skills

Compliance

12 days ago

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Important information


Contract type:

Permanent, Freelance / Contract, Part time

Salary:

$36,000 – $120,000 / year

Location:

Illinois, USA

Work mode:

Remote

Published on:

12 October 2026

What they need


Remote Tax Preparer – No Experience Required | Training Provided

Sunnyside Solutions is currently accepting applicants for our upcoming tax season.

We are looking for motivated, professional individuals who are interested in learning how to prepare tax returns and build a client base. No prior tax preparation experience is required. Training is provided.

This is a remote, seasonal, performance-based opportunity. Compensation is based on completed and funded client returns and your applicable compensation split. Earnings are not guaranteed and will vary based on client volume, fees, and individual performance.

What We Provide

  • Step-by-step tax preparation training
  • Professional tax software access
  • Tax law and compliance training
  • Due diligence training
  • Training on tax credits and deductions
  • Marketing and client-building training
  • Ready-to-use marketing materials
  • Ongoing support throughout tax season
  • Remote work opportunity

Our goal is to teach you not only how to prepare tax returns correctly and ethically, but also how to professionally market yourself, communicate with clients, and build your own client base.

What We're Looking For

  • Motivated self-starters
  • Strong communication and customer service skills
  • Professionalism and attention to detail
  • Ability to work independently
  • Willingness to complete required training
  • Ability to meet client needs and deadlines
  • Positive attitude and willingness to learn

Prior tax experience is a plus, but not required.

What You'll Need

  • Laptop or desktop computer
  • Reliable internet connection
  • Ability to attend virtual training
  • Willingness to market and build a client base
  • Commitment to learning tax preparation and compliance

Training

New preparers are required to attend approximately 4–6 weeks of virtual training.

Training covers tax preparation, tax forms, tax law, due diligence, compliance, client service, marketing, and other information needed to prepare for tax season.

Compensation

This is a performance-based position, not a guaranteed salary.

Preparers are compensated based on successfully completed and funded tax returns according to their selected compensation structure. Actual earnings vary depending on client volume, preparation fees, applicable split, and other factors.

Tax-season compensation generally begins when funded client returns begin paying during tax season, typically in late January.

Additional incentives, contests, and giveaways may be offered throughout training and tax season.

Schedule an Interview

Interested in learning more about Sunnyside Solutions, our training program, compensation structure, and what to expect during tax season?

Schedule a virtual interview here:

https://booksunny.youcanbook.me

During the interview, we'll explain the opportunity, available compensation structures, training requirements, and answer your questions so you can determine whether the program is a good fit for you.

Work Location: Remote

People with criminal records are encouraged to apply.

Compensation

Estimated Pay Range: $1,000–$10,000+ per month during tax season

This is a performance-based opportunity, and monthly income is not guaranteed. Tax preparers are compensated based on completed and funded client returns according to their selected compensation structure.

Your actual earnings will depend on factors such as the number of clients you serve, preparation fees, your compensation split, and funded returns.

Because this is a seasonal tax position, preparers generally begin receiving compensation once funded client returns begin paying during tax season, typically in late January.

Full details regarding our compensation options, training, expectations, and how preparers are paid will be explained during your virtual interview.

Pay: $3,000.00 - $10,000.00 per month

Benefits:

  • Flexible schedule

People with a criminal record are encouraged to apply

Application Question(s):

  • Are you comfortable marketing your tax preparation services and working to build your own client base?
  • Do you understand that this is a performance-based tax-season opportunity and that compensation is based on completed/funded client returns rather than guaranteed hourly or monthly wages?
  • Are you available to attend virtual tax preparation and business training for approximately 4–6 weeks?

Work Location: Remote

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