Remote Experiences Coordinator

The Lincoln Remote Experience Coordinator is responsible for delivering a seamless, premium Lincoln client experience beyond the dealership. This role ensures customers receive concierge-level service, whether at their home, workplace, or other preferred location. By managing remote vehicle deliveries, pick-up and drop-off appointments, and personalized client communications, the Coordinator reinforces Lincoln’s commitment to effortless ownership and exceptional service.

• Prior experience in customer service, hospitality, or automotive (luxury brand experience preferred).
• Strong communication skills, both written and verbal, with a client-first mindset.
• Comfort with technology, including video conferencing, e-signature platforms, and CRM systems.
• Valid driver’s license with a clean driving record.
• Professional demeanor with a polished, customer-centric approach.
• Strong organizational skills and ability to manage multiple appointments and priorities.
• Ability to work flexible hours, including evenings and weekends as client needs arise.