Remote Freight Broker Agent

Job Summary

Join our dynamic team as a Remote Freight Broker Agent, where you will play a pivotal role in connecting shippers with reliable carriers to facilitate seamless transportation of goods across various markets. This energetic position offers the opportunity to leverage your expertise in logistics, sales, and client relationship management to drive business growth and ensure exceptional service delivery. As a key player in our freight brokerage operations, you will coordinate shipments, negotiate contracts, and develop lasting relationships with clients and carriers—all from the comfort of your home office. Your proactive approach and passion for supply chain management will help us deliver outstanding logistics solutions on a global scale.

Responsibilities

• Manage end-to-end freight brokerage processes, including quoting, booking, and tracking shipments across multiple modes such as air freight, ocean freight (NVOCC), and ground transportation.
• Develop and maintain strong relationships with clients and carriers through effective communication, ensuring high levels of customer satisfaction and repeat business.
• Utilize transportation management systems (TMS), CRM software, EDI platforms, and other logistics technology tools to streamline operations, data entry, dispatching, and shipment tracking.
• Negotiate rates, contracts, and service terms with carriers and clients while adhering to trade compliance regulations and international trade laws.
• Coordinate logistics planning by optimizing transportation routes, managing shipping schedules, and ensuring compliance with FDA regulations and other safety standards.
• Lead efforts in lead generation, prospecting new clients through inside sales strategies, B2B sales techniques, and market research to expand our customer base.
• Handle pricing strategies, freight forwarding logistics, and client account management to maximize profitability while delivering top-tier customer service.

Skills

• Extensive knowledge of supply chain management, transportation management systems (TMS), and logistics company operations.
• Proven experience in freight brokerage, freight forwarding logistics, 3PL (third-party logistics), and shipping logistics including air freight.
• Strong negotiation skills combined with excellent customer relationship management (CRM) capabilities to foster long-term client partnerships.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with familiarity with EDI platforms like AS400 for data exchange.
• Deep understanding of international trade regulations, trade compliance standards, FDA regulations related to shipping logistics.
• Exceptional communication skills for client interaction, sales negotiation, and contract management.
• Ability to perform detailed data entry, dispatching tasks, pricing calculations, and lead generation activities efficiently.
• Experience working within transportation planning environments involving carrier sales, transportation sales strategies, and client communication channels.

Embark on a rewarding career where your expertise fuels global supply chains while enjoying the flexibility of remote work!

Pay: $48,626.83 per year

Work Location: Remote