Remote Inside Sales Representative – B2B Outbound Lead Generation

A U.S.-based wholesale blank apparel company located in Ontario, California. We supply T-shirts, hoodies, sweatshirts, and other apparel essentials to screen printers, embroidery shops, promotional product companies, clothing brands, and wholesale distributors throughout the United States.

We are seeking a confident, motivated, and results-oriented Remote Inside Sales Representative to help expand our customer base through outbound calling, lead generation, and customer follow-ups.

This is a sales-focused position, not a general customer service role.

Key Responsibilities

• Make outbound calls to U.S.-based businesses using cold, warm, and hot lead lists.
• Introduce Cotton-In and our wholesale apparel products to potential customers.
• Identify decision-makers and qualify prospective wholesale customers.
• Follow up with interested prospects and previously contacted leads.
• Encourage qualified businesses to register for wholesale accounts.
• Convert qualified prospects into active customers and generate sales opportunities.
• Reconnect with inactive customers and encourage repeat business.
• Maintain accurate call notes, lead status, and follow-up schedules in Zoho CRM.
• Coordinate with our U.S. sales team regarding pricing requests, samples, and customer inquiries.
• Meet daily calling activity and monthly lead generation and sales targets.

Qualifications

• Minimum 1 year of outbound sales, cold calling, telemarketing, or appointment-setting experience preferred.
• Previous experience calling U.S. businesses is highly preferred.
• Excellent spoken English with clear pronunciation and professional phone etiquette.
• Confident handling objections and speaking with business owners and purchasing managers.
• Experience with CRM software, preferably Zoho CRM.
• Strong follow-up skills and ability to work independently.
• Comfortable working during U.S. Pacific business hours.
• Reliable high-speed internet, computer, and quiet workspace.

Preferred but Not Required:

• Experience in B2B wholesale sales.
• Knowledge of the apparel, screen printing, embroidery, or promotional products industry.
• Experience with RingCentral or similar VoIP calling platforms.

What We Provide

• Remote work opportunity with a U.S.-based company.
• Lead lists containing both new prospects and existing inquiries.
• Product training and sales scripts.
• CRM and calling system access.
• Ongoing support from our U.S. sales team.
• Competitive base salary.
• Future Commission & SPIF Opportunities: In addition to the base salary, employees may have the opportunity to earn additional commissions or Special Performance Incentives (SPIFs) in the future, based on individual performance, successful new account openings, sales conversions, and overall sales results.
• Long-term growth and career advancement opportunities.

Performance Expectations

We are looking for someone who can consistently generate meaningful sales opportunities, not simply make calls.

Performance will be evaluated based on:

• Outbound calling activity and quality of conversations.
• Qualified leads generated.
• Follow-up consistency.
• New wholesale accounts opened and activated.
• Conversion of prospects into purchasing customers.

Job Type: Full-time

Pay: $10,000.00 - $18,000.00 per month

Work Location: Remote