Remote Patient Coordinator

Role & responsibilities

T his is a phone-based patient scheduling and support role .

It involves:

• answering calls, scheduling and rescheduling appointments, following up with families, and maintaining accurate records.

• Prior U.S. customer service experience is preferred, with healthcare or patient scheduling experience a plus

Preferred candidate profile

• Candidates should have very strong, natural conversational English, clear pronunciation/dialect that U.S. callers can comfortably understand, and prior phone-based customer service experience.

• Good listening skills, and a warm, professional phone manner are essential

• Highly Organized in work

• Very good Telephone Etiquettes

• High proficiency in MS Office

• Good work attitude and a pleasant person , Good team skills

• Flexible to work in US shift

Who Can Apply:

1. Tele callers
2. Customer Care/ Customer Service Executives or Call center executives with experience in US process
3. Front Office Executives /secretaries with experience in handling phone calls
4. Front Office executives working in

Doctor clinics

Hospitals

Hospitality Industry