Remote Sales Development Representative (SDR)

Business Development Representative (BDR) / Sales Development Representative (SDR)
Healthcare Staffing | Outbound | Medical Facilities

Role Overview
We are seeking a highly professional and articulate Business Development Representative
(BDR) / Sales Development Representative (SDR) to engage medical facilities and introduce
modern staffing solutions. This role is responsible for initiating conversations with healthcare
organizations to understand their staffing needs, current workflows, decision-making structures,
and openness to new solutions.

Key Responsibilities
Outbound Prospecting & Engagement
● Conduct high-volume outbound calls, emails, and multi-channel outreach to hospitals,
clinics, long-term care facilities, and other healthcare organizations
● Navigate front desks, operators, and clinical staff professionally and respectfully
● Identify and engage key decision-makers (e.g., staffing coordinators, HR leaders, DONs,
administrators)

Value Communication
● Clearly and concisely communicate pricing models and value propositions
● Position solutions in a way that respects time constraints and clinical priorities
Stakeholder Mapping
● Identify the appropriate stakeholder as the local (facility) and enterprise levels
● Identify and set meeting with appropriate decision makers

CRM & Pipeline Management

● Maintain accurate and detailed records of outreach, conversations, and insights in CRM
● Track key metrics such as connection rates, qualified leads, and meetings set
● Collaborate with Account Executives to ensure smooth handoff of qualified opportunities

Required Skills & Qualifications

Communication Excellence (Critical)
● Exceptional verbal communication skills with a polished, professional phone presence
● Strong written communication skills (clear, concise, and tailored messaging)
● Ability to engage busy healthcare professionals without being disruptive or intrusive
● High emotional intelligence and situational awareness

Sales & Discovery Skills
● Strong ability to ask thoughtful, relevant questions and actively listen
● Skilled in navigating gatekeepers and complex organizations
● Ability to quickly build rapport and credibility

Professionalism & Judgment
● Demonstrates respect for clinical environments and competing priorities
● Knows when to advance a conversation vs. when to disengage gracefully
● Maintains a consultative, non-pushy approach

Organizational Skills
● Detail-oriented with strong note-taking and CRM discipline
● Able to manage a high volume of outreach while maintaining quality

Preferred Qualifications
● Experience in healthcare, healthcare staffing, or SaaS sales
● Familiarity with hospital or facility operations (e.g., staffing coordinators, nurse
scheduling)
● Experience with tools such as Slack, Excel, Salesforce, or similar CRM platforms
● Bonus - experience with Sonar (or other SMS-based platform for drip campaigns) &
email marketing campaigns (Groove, MailMerge, Other)
● Background in marketplace or two-sided platform environments is a plus

Success Metrics
● Qualified meetings booked with target facilities
● Conversion rate from outreach → conversation → qualified opportunity
● Quality and completeness of discovery insights captured
● Positive feedback from prospects on professionalism and communication

What Success Looks Like in This Role
● You consistently create meaningful conversations—not interruptions
● You uncover actionable insights that improve targeting and conversion
● You build trust quickly, even in short interactions
● You represent the company with professionalism that reflects healthcare standards

Tone &Candidate Profile
This role is ideal for someone who:
● Communicates with precision, confidence, and empathy
● Thrives in structured outreach but adapts fluidly to real conversations
● Understands that how you say something matters as much as what you say
● Takes pride in being respectful, relevant, and effective in every interaction