Remote Sorting Facility (RSF) Dispatcher

Description:

The RSF Dispatcher is responsible for coordinating luggage transportation operations, supporting communication between teams, and helping ensure smooth daily operations between resort locations, airport operations, and the RSF.

Key Responsibilities:

• Coordinate and dispatch drivers based on operational needs.
• Monitor luggage movement and maintain accurate tracking records.
• Communicate with resort teams, airport operations, drivers and leadership regarding updates and operational needs.
• Assist with resolving operational issues and luggage discrepancies.
• Maintain dispatch logs, reports, and communication records.
• Ensure equipment is properly tracked, handled and returned after shifts.
• Support operational efficiency while maintaining excellent service standards.

Requirements:

• Strong organizational and communication skills.
• Bilingual in English and Spanish required.
• Ability to multitask in a fast-paced environment.
• Previous operations, dispatch, logistics, or hospitality experience preferred.
• Basic computer knowledge and ability to learn operational systems.