Renewal Solution Specialist

Renewal Solutions Specialist | Conceptia Konnect

Job Title: Renewal Solutions Specialist
Company: Conceptia Konnect
Location: Bangalore
Work Mode: Work from Office
Department: Sales
Experience: 2-4 Years
Education: B.E./B.Tech (Mechanical preferred)

About Conceptia Konnect

Conceptia, a leading reseller of SolidWorks from Dassault Systemes. Established in the year 2001, we have been a Dassault Systemes reseller partner for more than 15 Years catering to various industry verticals. As part of our business growth, we are expanding our sales operations in Bangalore. Conceptia has an established client base in the manufacturing and defense vertical coupled with a strong record for delivering highest customer satisfaction. This is an excellent opportunity to work with a leading CAD/CAM/CAE reseller and to be part of a company with an excellent track record in YOY growth.

Job Overview

We are looking for a dynamic and customer-centric Renewal Solutions Specialist to drive subscription renewals, customer retention, and recurring revenue growth. The ideal candidate will engage with existing customers, identify renewal opportunities, negotiate contracts, and collaborate with cross-functional teams to deliver exceptional customer experiences while achieving business targets.

Key Responsibilities

• Manage and drive subscription renewal opportunities across assigned accounts.
• Visit customers regularly to understand business needs and gather feedback.
• Generate quotations and effectively communicate subscription benefits and value propositions.
• Build strong customer relationships to improve retention and long-term engagement.
• Negotiate renewal contracts and close deals within defined timelines.
• Prepare accurate sales forecasts and maintain pipeline visibility.
• Collaborate with technical and internal teams to address customer requirements.
• Follow up on payments and maintain complete records in CRM.

Required Skills

• Solution Sales and Account Management
• Subscription/Renewal Sales
• CRM Management
• Customer Relationship Management
• Negotiation & Presentation Skills
• Forecasting & Pipeline Management
• Business Development
• Excellent Communication Skills.
• Must own a two-wheeler and possess a valid driving license for customer visits.

Preferred Experience

• 2-4 years of sales experience.
• Minimum 1 year in Software Sales preferred.
• Experience in Manufacturing, Engineering, CAD/CAM/PLM, or Industrial Solutions will be an added advantage.

What You'll Achieve

• Drive customer retention and recurring revenue growth.
• Develop strong consultative selling skills.
• Work closely with industry-leading engineering and technology solutions.
• Build long-term customer partnerships while contributing to business growth.